Abbey-Leigh Cameron

• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
• Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Rotated linens in storerooms and replenished when supplies ran low.

• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Handled requests for extra linens, toiletries and other supplies.
• Sorted, laundered and put away various laundry items.
• Completed special housekeeping actions such as turning mattresses on set schedule.

• Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials

• Addressed guest requests or complaints, and escalated major complaints to manager

• Greet and acknowledge guests and seat patrons by escorting them to assigned table, or communicate delays and offer additional services such as beverages to keep them occupied while waiting.

• Accept and organize reservations, and prioritize reservations to accommodate customers.

• Kept workplace clean and organized in line with restaurant policies.
• Greeted guests, promoted specials, and took orders.
• Prepared and presented food in compliance with health and safety guidelines.
• Trained team members to prepare sandwiches and other items according to instructions.
• Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Trained new employees on proper protocols and customer service standards.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Assisted customers with returns, refunds and resolving transaction issues.