Abbey Long
Bayswater North,VIC
Overview
10
10
years of professional experience
Work History
Barista
Eugene's Cafe
07.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed and motivated employees to be productive and engaged in work.
Apprentice Hairdresser
Wieselmann Hair Salon
11.2021 - 03.2022
- - Basin work such as shampooing clients and scalp massages
- - Working in a fast paced, well known high end salon
- Assisted hair stylists with colour work by applying base colours and toners.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- - Maintaining a clean and tidy salon
- Offered exceptional service and support to walk-in and scheduled customers.
- Answered telephone calls to provide information and schedule new appointments.
- Consulted with clients on current trends and offered advice on flattering cuts and styles.
Trainee Educator/First Aid
BYK-Kids
05.2021 - 10.2021
- Established strong relationships with students, parents, and colleagues to foster open communication and support for the educational process.
- - Caring for children in before school care and after school care setting as well as long hours vacation care.
- Assisted in curriculum development, ensuring alignment with state standards and educational objectives.
- Enhanced classroom productivity by implementing effective time management and organizational strategies.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Cultivated positive relationships with administration, teaching staff, and students.
- Consistently met or exceeded district benchmarks for student achievement by employing research-based instructional strategies.
- Incorporated hands-on experiences into lessons to promote active participation and enhance understanding of key topics.
Barista/Crew Person
Mcdonald's
04.2019 - 06.2020
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Child Care Assistant
Good Start ChildCare Centre
01.2019 - 12.2019
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Monitored children's progress and identified areas of improvement.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Maintained child-friendly environment by allowing frequent access to outdoor activities.
Cashier/Grocery Department Assistant
Woolworths
01.2015 - 12.2018
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Diploma - Childcare & Early Education
Selma Institute
Melbourne, VIC05.2021
High School Diploma -
Aquinas College
Ringwood, VIC01.2018
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Exceptional customer service
- Teamwork and collaboration
- Adaptable and flexible
- Multitasking Abilities
- Organizational skills
- Adaptive and creative
Personal Information
Date of Birth: 06/03/00
Best contact number: 0429946997
Timeline
Barista
Eugene's Cafe
07.2022 - Current
Apprentice Hairdresser
Wieselmann Hair Salon
11.2021 - 03.2022
Trainee Educator/First Aid
BYK-Kids
05.2021 - 10.2021
Barista/Crew Person
Mcdonald's
04.2019 - 06.2020
Child Care Assistant
Good Start ChildCare Centre
01.2019 - 12.2019
Cashier/Grocery Department Assistant
Woolworths
01.2015 - 12.2018
Diploma - Childcare & Early Education
Selma Institute
High School Diploma -
Aquinas College
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