Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abbey Palmer

Summary

Dynamic Program Coordinator with a proven track record at Communities at Work, excelling in compliance and quality service delivery. Skilled in developing engaging programs and fostering strong stakeholder relationships. Certified in First Aid and CPR, I am reliable and possess excellent people skills, ensuring a safe and supportive environment for children.

Overview

4
4
years of professional experience

Work History

Program Coordinator

Communities at Work
04.2024 - Current

Program Coordinator at Caroline Chisholm Out of School Hours Care run by Communities at Work.

This job included multiple tasks such as:


  • Ensuring the service is compliant with Education and Care National Regulations.
  • Ensure the provision of a quality service that is responsive to the needs of children and families using the service.
  • Prepare, implement and evaluate the Out of School Hours Care Program, including holiday programs, in line with the National Quality Framework.
  • Lead the daily routine and operations of the program, including staff management, development and maintenance of effective supervision plans.
  • Document children’s learning and experiences within the program. Guide the development of meaningful play and leisure experiences within the vision of National Quality Framework.
  • Work in partnership with the Educational leader to develop the Quality Improvement Plan and guide and mentor educators through the assessment and ratings process.
  • Develop and maintain excellent internal and external stakeholder relationships for the benefit of Out of School Hours Care and Communities at Work.
  • Represent the Service at relevant meetings, professional development opportunities as guided by the Out of School Hours Care Management.

OSHC Educator

Camp Australia
06.2023 - 04.2024

I was employed as an OSHC Educator at Camp Australia for just under a year. This job contained many tasks as listed below:


  • Proficiency in providing high-quality care for children in the OSHC setting.
  • Created a safe environment for children.
  • Worked in a team setting to create a supportive environment for children.
  • Completed cleaning duties to keep a clean environment.

Waitress

Vikings Group
03.2021 - 04.2024

I was employed as a waitress at the bistro at Town Centre Vikings Club for a period of three years. This job required many tasks which are listed below:

  • Provided exceptional customer service, ensuring a positive dining experience for all patrons.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Trained new employees on restaurant procedures and plating techniques.

Education

Year 10 Certificate -

St Mary Mackillop College
Canberra, ACT
12-2020

Year 12 Certificate -

Lake Tuggeranong College
Canberra, ACT
12-2022

Bachelor of Nursing -

University of Canberra
Canberra, ACT
11-2025

Skills

  • First Aid Certification (2023)
  • CPR Certification (2025)
  • Working with Vulnerable People (2023)
  • Working with Children Check (2023)
  • Criminal History Check (2023)
  • Reliable
  • Trustworthy
  • Good people skills
  • Strong work ethic

Timeline

Program Coordinator

Communities at Work
04.2024 - Current

OSHC Educator

Camp Australia
06.2023 - 04.2024

Waitress

Vikings Group
03.2021 - 04.2024

Year 10 Certificate -

St Mary Mackillop College

Year 12 Certificate -

Lake Tuggeranong College

Bachelor of Nursing -

University of Canberra
Abbey Palmer