Summary
Overview
Work History
Education
Skills
Timeline

ABBEY RIDLEY

Executive Assistant To CEO / People & Culture Officer
Sydney,NSW

Summary

It is important to me to deliver a positive experiences for all clients and employees I come in to contact with. I have an excellent work ethic, and am an enthusiastic team member with a focus on team culture, collaboration and getting results.

I am personable and professional under pressure, and am happy to go above and beyond basic administrative tasks, and take on multiple projects at once.

Overview

4
4
years of post-secondary education
6
6
years of professional experience

Work History

People & Culture Officer

Surf Life Saving NSW
Sydney , NSW
2020.05 - Current
  • Posted positions through approved recruitment channels.
  • Recruited and screened qualified potential employees.
  • Organised onboarding process and schedules for all new staff members.
  • Managed employee exit interviews and paperwork.
  • Completed interviews for potential candidates.
  • Created and completed personnel action forms for all hires, terminations, title changes and terminations.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Developed Employee Recognition Program
  • Arranged all recognition awards and events on a monthly basis.

Executive Assistant to CEO

Surf Life Saving NSW
Sydney , NSW
2018.02 - Current
  • Provided administration support to the CEO and Senior Leadership Team (SLT).
  • Diary management and event briefings for CEO.
  • Drafting of communique from CEO to membership (75k).
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Prepared documents, reports and presentations for SLT and board members using advanced software proficiencies.
  • Organised international and domestic travel arrangements for up to 50 staff members, including all transportation and hotel stays.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
  • Contributed to smooth business operations by planning and organising meetings and conferences, including conference calls.
  • Streamlined operations and prioritized tasks, allowing SLT to increase productivity.
  • Prepared meeting agendas and briefing papers for members of board of directors and executive team.
  • Created expense reports, budgets and filing systems for Corporate Services and the People and Culture departments.
  • Assistance with various projects; submission for enhanced Government Funding, Governance Review and new Constitution for the organisation.
  • Ensure smooth running of the business, assistance to business units where required
  • Ordering of office supplies

Store Assistant

Illie Homewares & Cafe
Sydney , NSW
2017.10 - 2018.03
  • Coordinated efficient restocking of store with current merchandise and accurate signage for current promotions.
  • Assisted with ordering of stock for shop and cafe.
  • Managed staff roster for cafe.
  • Assisted customers purchases, shipping and special order requests, and arranging pick up.
  • Maintained clean and organized appearance for all restaurant areas to attract and retain customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Business Systems / Project & Sales Operator

Civium Property Group
Canberra , ACT
2017.02 - 2017.10
  • Responded to customer enquiries in a timely and professional manner
  • Diary and logistical arrangements for 5+ team members
  • Assisted with projects and identified opportunities for improvement
  • Organised all agency events for up to 150+ people
  • Processed all sales transactions including payment to employees and clients.
  • Reconciled trust account on a monthly basis
  • Compiled company information and related material and distributed it to candidates.
  • Ordered and distributed office supplies while adhering to a fixed office budget.

Guest Service & Communications Officer - Team Leader

Hyatt Hotel Canberra
Yarralumla , ACT
2015.10 - 2017.02
  • Answered a high number of calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the Hotel to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Earned management trust by serving as key holder, completing both morning, afternoon and night shifts.
  • Allocated project from General Manager to increase guest experiences.
  • Assisted and delegated tasks to colleagues.
  • Assisted with all VIP and Group bookings.

Education

Barista Skills Certificate - undefined

Certificate III in Tourism - OTEN - Tourism And Travel Management

NSW TAFE
2014.01 - 2015.11

High School Diploma -

Trinity Catholic College
2015.01 - 2015.11

ACT Real Estate Registration Certificate - undefined

Certificate IV Human Resources - Human Resources

NSW TAFE
2020.03 - 2020.12

Advanced Diploma in Executive Office Management - Business & Office Management

Executive Assistant Network
2020.11 - Current

Skills

Customer serviceundefined

Timeline

Executive Assistant Network - Advanced Diploma in Executive Office Management , Business & Office Management
2020.11 - Current
People & Culture Officer - Surf Life Saving NSW
2020.05 - Current
NSW TAFE - Certificate IV Human Resources , Human Resources
2020.03 - 2020.12
Executive Assistant to CEO - Surf Life Saving NSW
2018.02 - Current
Store Assistant - Illie Homewares & Cafe
2017.10 - 2018.03
Business Systems / Project & Sales Operator - Civium Property Group
2017.02 - 2017.10
Guest Service & Communications Officer - Team Leader - Hyatt Hotel Canberra
2015.10 - 2017.02
Trinity Catholic College - High School Diploma,
2015.01 - 2015.11
NSW TAFE - Certificate III in Tourism - OTEN, Tourism And Travel Management
2014.01 - 2015.11
- Barista Skills Certificate,
- ACT Real Estate Registration Certificate,
ABBEY RIDLEYExecutive Assistant To CEO / People & Culture Officer