Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ABBEY RILEY

Burnie

Summary

A resourceful and personable Field Service Management Coordinator with knowledge in facilitating communication and providing appropriate solutions. Offering strong organizational, problem-solving, and communication skills. Collaborative and determined to meet deadlines in a fast-paced environment. A hardworking and passionate job seeker with strong organizational skills eager to secure a Support Coordinator position. Ready to help the team achieve company goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Fast Food Assistant

Hungry Jacks
01.2017 - 10.2020
  • Supported restaurant closing, restocking items and reporting shortages.
  • Offered information on menu items, garnishes and preparation methods to choosy guests.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

School-Based Work Experience

Umina Park
08.2020 - 10.2020
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activities.

Field Service Management Coordinator

Family Based Care
10.2020 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.

Education

Parklands High School
Burnie, TAS

Hellyer College
Burnie, TAS

Skills

  • Health and safety standards
  • Portion control
  • Food safety standards
  • Cash Handling
  • Good Telephone Etiquette
  • Problem-Solving
  • Decision-Making
  • Flexible and Adaptable
  • Cultural Awareness
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Excellent Communication

Certification

*Certificate II in Community Services

*Certificate III in Community Services

*Currently completing IV in Aging Support

*Working with Vulnerable People card

*National Police Check

Timeline

Field Service Management Coordinator

Family Based Care
10.2020 - Current

School-Based Work Experience

Umina Park
08.2020 - 10.2020

Fast Food Assistant

Hungry Jacks
01.2017 - 10.2020

Parklands High School

Hellyer College

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ABBEY RILEY