Abbey Schicker
Aspley,QLD
Summary
Dynamic professional with a proven track record at Tafe Queensland, excelling in team collaboration and time management. Demonstrated leadership qualities and computer skills enhanced customer service and operational efficiency. Achieved significant improvements in customer satisfaction and workplace productivity without exceeding a 55-word limit, showcasing the ability to multitask and communicate effectively with diverse teams and clients. Dedicated professional with successful experience in fast-paced work environments. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Work Study Student
Tafe Queensland
South Bank
04.2023 - 08.2024
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
- Utilized strong time management skills to balance multiple responsibilities effectively while maintaining high-quality results.
Hospitality Worker
Ibis Budget Hotel
Hendra, Brisbane
01.2022 - 02.2024
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Retail Worker
Kmart Australia
Aspley, QLD
01.2021 - 01.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Babysitter
Private Home
Brisbane
01.2018 - 12.2019
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Hair Salon Assistant
4017 Hair
Brisbane, QLD
01.2018 - 03.2018
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Helped prepare clients for hair service.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
Education
Diploma - Justice Studies
Tafe Queensland
Brisbane, QLD08.2024
Skills
- Computer Skills
- Time Management
- Leadership Qualities
- Customer Service
- Team Collaboration
- Customer Communication
- Organization and Multitasking
Timeline
Work Study Student
Tafe Queensland
04.2023 - 08.2024
Hospitality Worker
Ibis Budget Hotel
01.2022 - 02.2024
Retail Worker
Kmart Australia
01.2021 - 01.2022
Babysitter
Private Home
01.2018 - 12.2019
Hair Salon Assistant
4017 Hair
01.2018 - 03.2018
Diploma - Justice Studies
Tafe Queensland