Abbey Swaine
5 St Helena Way, Iluka,WA
Summary
I am a reliable and upbeat individual with four years’ experience working in customer service at Kmart, Joondalup. I am dedicated and dependable, with excellent organizational skills and a strong work ethic.
Overview
6
6
years of professional experience
Work History
Educator
Zig Zags OSHC
07.2024 - Current
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Collaborated with adults and children to provide safe and educational experience.
- Fostered student curiosity and interest through creative hands-on activities.
Retail Assistant
Kmart
03.2019 - 07.2024
- Trained new team members on store cleaning and organization procedures
- Supervising the 'presentation' team at the end of trade to clean the store and ready shelves for the following day
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Worked as part of the online team, i.e picking customer orders off of the shop floor and packing them for 'click and collect' and home deliveries
- Assisted customers with prompt and polite support in person and via telephone
- Maintained a tidy and organized store environment to comply with cleanliness standards
- Listened to customer needs and desires to identify and recommend optimal products
- Created an inviting environment for customers by maintaining store organization and cleanliness
- Opened and shelved new products in visually appealing and organized displays for optimal sales.
Education
High School Diploma -
Ocean Reef Senior High School
Perth, WA10.2022
Skills
- Experience in customer assistance
- Attuned to fast-paced environment
- Great eye for detail
- Notable organization skills
- Always punctual and organized
- Experience working in a team
References
Deb Stratford, 0417 592 864,
Formerly Kmart Joondalup; Presently Woolworths Joondalup
Timeline
Educator
Zig Zags OSHC
07.2024 - Current
Retail Assistant
Kmart
03.2019 - 07.2024
High School Diploma -
Ocean Reef Senior High School
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