Abbey Vandeloo
Essendon
Summary
Self-motivated professional with extensive experience in customer service and a proven track record of achieving team objectives. Demonstrates strong organizational skills and adaptability in fast-paced environments. Committed to continuous improvement and mastering new skills quickly. Recognized for punctuality, productivity, and exceptional interpersonal abilities.
Overview
22
22
years of professional experience
Work History
Online Fulfillment
Myer
Maribyrnong
10.2024 - Current
- Utilized RF scanner to accurately pick items for orders.
- Collaborated with team to efficiently pack and dispatch orders.
- Quickly located items to enhance order fulfillment speed.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Medical Receptionist
Inline Health Chiropractic
Essendon
02.2018 - 10.2024
- Maintained accurate medical records for patients to ensure compliance and accessibility.
- Scheduled appointments and managed patient flow efficiently throughout the day.
- Executed administrative tasks including filing, copying, and shredding documents efficiently.
- Greeted patients and provided information, addressing inquiries and assisting with appointments.
- Scheduled patient appointments in respective doctors' calendars, following up with reminder calls.
- Processed payments from patients and managed health insurance claims effectively.
- Developed strong relationships with patients to enhance their overall experience at the clinic.
Cabin Crew Member
Virgin Australia
11.2007 - 04.2010
- Ensured safety and comfort of customers onboard aircraft during all flights.
- Resolved passenger conflicts and addressed medical emergencies promptly.
- Greeted passengers, assisted with carry-on baggage storage, and delivered announcements.
- Participated in workshops on customer service, conflict resolution, and safety procedures.
- Utilized exceptional customer service skills to meet passenger needs effectively.
- Provided personalized assistance to children, elderly, and passengers with special requirements.
Assistant
Westpac Banking
11.2006 - 11.2007
- Delivered friendly, professional customer service to enhance client satisfaction.
- Executed daily paperwork and data entry tasks per management directives.
- Managed incoming and outgoing calls while ensuring accurate message recording.
- Performed diverse administrative, financial, and service-related functions efficiently.
Makeup Artist
Napoleon
07.2005 - 11.2006
- Prepared skin for makeup application by assessing tone and complexion for product selection.
- Demonstrated various beauty products to educate clients on effective usage.
- Applied makeup for special events, ensuring alignment with client expectations.
- Conducted consultations to evaluate skin type, face structure, and desired outcomes.
- Maintained inventory levels and sanitized tools to prevent infection spread.
- Cultivated a loyal client base through delivery of high-quality services.
- Scheduled appointments via phone and email while managing walk-in customers.
- Exhibited comprehensive knowledge of salon products and services to assist clients.
Beauty Therapist
Allure International
01.2004 - 07.2005
- Maintained cleanliness and sanitation of work areas, tools, and equipment to reduce health risks.
- Analyzed customer skin conditions and types to recommend suitable products and treatments.
- Scheduled appointments, optimizing time slots to accommodate customer demand.
- Fostered relaxed atmosphere through engaging conversation and personal relatability.
- Enhanced customer experiences by offering additional services such as head and neck massages.
- Managed regular client list while efficiently serving walk-in customers.
Education
Diploma Of Beauty Therapy -
WA Institute of Beauty Therapy
Perth, WA2004
Fashion, Glamour, & Bridal Makeup Artistry Course -
Napoleon Perdis
11.2004
Year 12 -
Newman College
Churchlands, WA12.1999
Skills
- Customer service and engagement
- Records management
- Problem solving
- Inventory management
- Order fulfillment
- Payment processing
- Conflict resolution
- Attention to detail
- Time management
References
References available upon request.
Timeline
Online Fulfillment
Myer
10.2024 - Current
Medical Receptionist
Inline Health Chiropractic
02.2018 - 10.2024
Cabin Crew Member
Virgin Australia
11.2007 - 04.2010
Assistant
Westpac Banking
11.2006 - 11.2007
Makeup Artist
Napoleon
07.2005 - 11.2006
Beauty Therapist
Allure International
01.2004 - 07.2005
Diploma Of Beauty Therapy -
WA Institute of Beauty Therapy
Fashion, Glamour, & Bridal Makeup Artistry Course -
Napoleon Perdis
Year 12 -
Newman College