Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abbey Watkins

Carrum Downs,Australia

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Provides solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive workplace connections with customers, co-workers and locals of the community.

Overview

3
3
years of professional experience

Work History

FOH Staff Member

Waves On The Beach Restaurant
05.2024 - Current
  • Provided exceptional customer service, resulting in positive online reviews.
  • Utilized time management skills effectively during peak hours to ensure all guests received prompt and attentive service.
  • Answered questions clearly regarding food and beverage preparation, recipe ingredients and allergens.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Retail Assistant

Mitre 10
11.2021 - 09.2023

-Greeted customers and provided friendly customer service.
-Operated cash registers to process payments for goods and services.
-Resolved customer complaints in a professional manner.
-Informed customers about product pricing and answered questions regarding products and services available in the store.
-Provided excellent customer service by helping customers locate items they were looking for.
-Balanced cash drawers at the end of each shift.

Education

Patterson River Secondary College
Carrum, VIC
10.2024

Skills

    -Customer Service
    -POS System Operation

    -Customer Inquiries

    -Telephone Management

    -Cash Handling

    -Dining area maintenance

    -Teamwork and Collaboration

Timeline

FOH Staff Member

Waves On The Beach Restaurant
05.2024 - Current

Retail Assistant

Mitre 10
11.2021 - 09.2023

Patterson River Secondary College
Abbey Watkins