Abbey Webster
Castle Hill,NSW
Summary
Energetic individual with experience in food and counter service, adept at efficiently handling customer orders and ensuring customer satisfaction. Proven ability to maintain high cleanliness standards and manage inventory effectively, contributing to the smooth operation of fast-paced environments. Strong communication skills and the ability to work well in a team environment positively impact team dynamics.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Soul Origin
Top Ryde, NSW
01.2025 - Current
- Greeted customers warmly and provided exceptional service at the counter.
- Prepared fresh food items according to company standards and recipes.
- Maintained cleanliness and organization of the dining area throughout shifts.
- Assisted with inventory management by restocking supplies as needed.
- Collaborated with team members to ensure smooth daily operations.
- Greeted customers and provided friendly customer service.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Prepared drinks upon request according to recipes and standards set by management.
- Checked food quality regularly before serving it to customers.
- Adhered to all health code regulations when handling food items or beverages.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Worked with managers to report and resolve customer issues or concerns.
- Followed national, state and local safety, health and sanitation guidelines to protect guests.
- Assisted guests with special needs or accommodations, ensuring an inclusive environment.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Scrubbed and polished counters to remove debris and food.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Dog Grooming Assistant
PetSuza
Ermington, (NSW)
01.2024 - Current
- Maintained cleanliness of grooming stations and tools for safety and hygiene.
- Assisted groomers in bathing dogs using specialized grooming tools.
- Monitored dogs for signs of stress or discomfort during grooming sessions.
- Supported team members by preparing dogs for various grooming services.
- Assisted in bathing, brushing, and drying of dogs.
- Walked and exercised dogs during owner absences.
- Taught animals sit, stay and other basic commands.
Education
Kellyville High School
Castle Hill, NSWSkills
- Food safety
- Customer service
- Cash handling
- Inventory management
- Team collaboration
- Conflict resolution
- Effective communication
- Health regulations
- Food allergy awareness
- Point of sale systems
- Clear communication
- Health and safety
- Strong work ethic
- Food safety knowledge
- Up-selling strategies
- Cleanliness
- Allergy awareness
- Stock management
- Greeting guests
- Money handling
- Order taking
- Personal hygiene
- POS system operation
- Upselling and cross selling
- Guest inquiries
- Active listening
- Food service standards
- Hygiene practices
- Health and safety compliance
Timeline
Front of House Employee
Soul Origin
01.2025 - Current
Dog Grooming Assistant
PetSuza
01.2024 - Current
Kellyville High School
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