Abbi Jephcott
Traralgon,VIC
Summary
Dedicated and reliable team member with barista training and hands-on experience in both front-of-house and back-of-house operations. Skilled in delivering exceptional customer service while efficiently managing tasks in a fast-paced environment. Committed to fostering a positive team dynamic and enhancing the overall customer experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Walkers Doughnuts Employee
Walkers Doughnuts
07.2024 - Current
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Able to confidently manage industrial fryers and grills.
- At this job i was also junior manager, as apart of this position I maintained staff organization and assisted in store operations as well as admin.
Entertainment Staff Member
Jump and Climb
11.2021 - 12.2023
- Generated enthusiasm with well-executed promotional activities, leading to higher event attendance rates.
- Ensured safety compliance across the venue by regularly reviewing protocols and conducting staff training sessions.
- Undertook first aid training and safety courses to ensure safety of all customers within the venue.
- Interacting seamlessly with customers to ensure a positive experience and environment.
Education
High School Graduate -
Lavalla Catholic College
Traralgon, VIC11-2024
Skills
- Reliability and punctuality
- Safety awareness
- Patience and Empathy
- Customer Service
- Barista training
- Grill and fryer training
- Food preparation
Certification
- First Aid Certification
Timeline
Walkers Doughnuts Employee
Walkers Doughnuts
07.2024 - Current
Entertainment Staff Member
Jump and Climb
11.2021 - 12.2023
- First Aid Certification
High School Graduate -
Lavalla Catholic College
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