Abbi Lyons
EMERALD,QLD
Summary
Proven Junior Retail Assistant at Angus and Coote, adept in POS system operation and fostering positive customer engagement. Excelled in merchandise display and sales promotions, significantly enhancing store organization and efficiency. Demonstrates exceptional adaptability and interpersonal skills, ensuring high levels of customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Junior Retail Assistant
Angus and Coote
EMERALD, QLD
03.2023 - Current
- Maintained knowledge of current sales and promotions, security practices and policies regarding payment and exchanges.
- Described merchandise and explained use, operation and care.
- Ticketed, arranged and displayed merchandise to promote sales.
- Bagged or packaged purchases and wrapped gifts.
- Recommended, selected and located merchandise based on customer desires.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Organized new stock for floor placement.
- Handled returns and exchanges according to company policies.
- Performed cashier duties such as processing payments and returns.
- Answered store and merchandise questions and led customers to wanted items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Completed price changes on items throughout the store using established procedures.
Education
Some College (No Degree) - YR 12
Marist College
Emerald11-2025
Skills
- Stock replenishment
- Brand representation
- Store maintenance
- Cash handling accuracy
- Loss prevention awareness
- Sales proficiency
- Merchandise display
- Reliability and punctuality
- Product knowledge expertise
- POS system operation
- Team building
- Adaptability and flexibility
- Customer assistance
- Store organization
- Sales and promotions
- Interpersonal skills
- Issue refunds
- Excellent written and verbal communication
- Positive customer engagement
- Computer proficiency and Microsoft office
- Store policies and procedures
- Cash handling
- Time management abilities
- Excellent communication
- Verbal and written communication
Affiliations
- Playing Touch for the Marist College Opens Team and playing Rugby League for U17's Central Highlands Girls team where in 2024 I received the Central Highlands Player of the Year award. Volunteer for the Emerald Tigers Senior Rugby League Club.
Accomplishments
- Completed Vocational Education and Training (VET) in: CHC22015 Certificate II Community services
Referances
Lessa Hokianga
Manager - Angus and Coote Emerald
0488 516 126
Casey Faine
Coach - U17 Central Highlands Girls Team
0407 329 506
Timeline
Junior Retail Assistant
Angus and Coote
03.2023 - Current
Some College (No Degree) - YR 12
Marist College