Abbi Chantelle Brampton
North Adelaide,SA
Summary
Dedicated and versatile professional with a proven track record in diverse roles as a Medical Receptionist, Social Media Manager, and Personal Assistant. Adept at seamlessly managing front-office operations, cultivating strong interpersonal relationships, and driving efficient administrative processes. Demonstrated expertise in administration, social media strategy, and executive support. Possesses excellent communication skills, exceptional organisational abilities, and a keen eye for detail. Eager to leverage a unique skill set to contribute to a dynamic team in a new professional opportunity. Committed to delivering exceptional service and contributing to the success of the organization.
Overview
3
3
years of professional experience
Work History
Social Media Manager/Event Coordinator
Ammos Greek Bistro
09.2023 - Current
- Increased brand awareness by developing and implementing effective social media strategies.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Streamlined registration processes for increased efficiency and reduced waiting times.
Medical Receptionist
Benson Radiology
12.2021 - Current
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Managed office bookkeeping with insurance billing and patient payments.
Personal Assistant
Continence Matters
01.2022 - 11.2022
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Increased efficiency in administrative processes by implementing new organizational systems and tools.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Used discretion when handling confidential information.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
Pharmacy Assistant - Night Shift Manager
Terry White Chemmart
03.2021 - 11.2022
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
Education
Bachelor of Science - Health Sciences
University of South Australia
03.2025
Skills
- Effective Organization
- Critical Thinking
- Strategic Networking
- Business Development
- Goal Planning
- Verbal and Written Communication
- Attention to Detail
- Problem-Solving
- Excellent Multitasking
Affiliations
- Reading
- Travel
- Trying new foods
Timeline
Social Media Manager/Event Coordinator
Ammos Greek Bistro
09.2023 - Current
Personal Assistant
Continence Matters
01.2022 - 11.2022
Medical Receptionist
Benson Radiology
12.2021 - Current
Pharmacy Assistant - Night Shift Manager
Terry White Chemmart
03.2021 - 11.2022
Bachelor of Science - Health Sciences
University of South Australia
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