Hi, I’m
Abbie Cowan
Wagga Wagga,NSW
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated to identifying customer needs and delivering effective solutions to all problems.
Skills
- Leadership
- Strong Time Management
- Data Entry
- Proofreading and Editing
- Appointment Scheduling
- Multitasking
- Problem Solving
- Verbal and Written Communication
Overview
9
years of professional experience
1
Certification
Work History
Riverina Motor GroupWagga Wagga, NSW
Warranty Administrator
03.2022 - Current
Job overview
- Keeping up to date on factory announcements and recalls.
- Providing extended warranty data and pricing to sales departments.
- Processing warranty paperwork for accurate documentation, reporting and filing.
- Keeping thorough records of service actions and customer information.
- Reconciling warranty receivables with payments using appropriate accounting schedules.
- Resubmitting rejected warranty claims and received authorisation for write-offs.
- Following up on payments for outstanding claims.
- Processing claims for payment or forwarded to appropriate personnel for further investigation
LikeMind WaggaWagga Wagga, NSW
Business Administration Trainee
04.2021 - 11.2021
Job overview
- Performing a variety of administrative and clerical tasks such as scanning, printing, preparing and editing letters, emails and memos
- Answering phone calls in order to book appointments, or taking messages.
- Directing clients and guests to correct departments, rooms and staff members.
- Overseeing office inventory by restocking supplies and submitting purchase orders.
- Displaying strong telephone etiquette, effectively handling difficult calls.
Hogs BreathWagga Wagga, NSW
Wait Staff
08.2019 - 07.2020
Job overview
- Engaging customers in friendly conversation to build connections and increase satisfaction
- Answering telephone enquiries and taking phone orders for customer pick-up or delivery
- Controlling the flow of food from the kitchen to the dining table
- Taking orders, making drinks, and cleaning tables swiftly after the guests' departure
- Promoting specials, desserts, appetizers, and high-profit beverages to drive up ticket totals
- Entering orders, delivering food and beverages, and processing payments.
Cracker Jack Café and TakeawayWagga Wagga
All Rounder
02.2015 - 04.2019
Job overview
- Answering telephones for customer inquiries and order taking
- Taking and completing fast food orders for customers in a timely manner
- Cleaning and disinfecting food preparation areas, workstations, and equipment
- Maintaining and operating standard cooking equipment including grills and deep fryers
- Preparing drinks for customers, including brewing coffee and tea on a regular basis
- Moving heavy boxes and containers from delivery trucks for correct storage
- Completing cash and EFTPOS transactions and reconciling daily takings
Education
Kooringal High SchoolKooringal, NSW
from Year 11
2019
Kooringal High SchoolWagga Wagga, NSW
from Year 10 RoSA
11.2018
Certification
- Current NSW WWC Check
- NDIS Worker Orientation Certificate
- Full Unrestricted Driver's License
- Full Covid-19 Vaccination
References
Beth O'Callaghan - Riverina Motor Group
0408 465 572
Rebecca Kelly - Goodyear Autocare
0409 926 892
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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