Summary
Overview
Work History
Education
Skills
Referees
Timeline
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Abbie Allchurch

Summary

Energetic staff member successful at motivating and building positive team dynamics to accomplish goals. Dedicated to open, communicative culture where I feel empowered to contribute to company's success.

Overview

4
4
years of professional experience

Work History

Senior Shift Supervisor

Beach Haven Cafe
03.2021 - Current
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Resolved conflicts within the team diplomatically, maintaining a harmonious work atmosphere.
  • Developed strong relationships with clients, ensuring customer satisfaction through timely resolution of issues or concerns.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Money handling
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching. While sharing my knowledge
  • running the cafe in lieu of the owner taking holidays or being unwell

Cashier

FoodWorks Supermarkets
09.2019 - 02.2021
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register to record transactions accurately and efficiently.

Education

Completion of Year 11

Henley High School
Henley Beach, SA
2020

Skills

  • Performance monitoring
  • Critical Thinking
  • Customer service skills
  • Works well under pressure
  • Proactive

Referees

Stacey Davies. Part owner, Beach Haven Cafe.

Mob: 0414450994


Personal reference

Braydon Mason. Chef of The Murray Princess.

Mob: 0481295897


Timeline

Senior Shift Supervisor

Beach Haven Cafe
03.2021 - Current

Cashier

FoodWorks Supermarkets
09.2019 - 02.2021

Completion of Year 11

Henley High School

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Abbie Allchurch