Summary
Overview
Work History
Education
Skills
Baby Sitting
Affiliations
References
Timeline
Generic
Abbie Duffin

Abbie Duffin

Swan Hill,VIC

Summary

Detail-oriented hairdressing apprentice with strong time management skills in appointment scheduling and inventory organization. Committed to enhancing client experience through attentive communication and dedicated service.

Dedicated hairdressing apprentice skilled in hair coloring and chemical treatments. Proven ability to enhance client satisfaction through effective appointment scheduling and strong customer relationship management. Welcoming professional committed to maintaining salon cleanliness and ensuring customers feel comfortable and at home. Skilled in hair cutting, coloring, and styling techniques. Friendly and professional at all times, available to work weekends and evenings to accommodate clients' schedules.

Overview

9
9
years of professional experience

Work History

Hair Dressing Apprentice

Glow Hair Studio
Swan Hill, Victoria
09.2021 - Current
  • Executed cleaning tasks to uphold hygiene and organization standards.
  • Scheduled appointments efficiently to enhance client service and workflow.
  • Facilitated client communication via phone and reception to address inquiries.
  • Provided comfort and support to clients by listening to personal issues.
  • Attended team meetings to strategize on improving customer satisfaction.
  • Maintained accurate customer records, including contact details and services rendered.
  • Organized inventory of supplies, including shampoos and colorants.
  • Performed chemical services such as coloring, highlighting, and relaxing hair.

Sales

Cotton On
Swan Hill, Victoria
03.2021 - 03.2022
  • Identified sales training needs through transaction observation and report analysis.
  • Set individual sales targets in collaboration with sales team to align with company goals.
  • Developed and executed innovative sales strategies to enhance commercial growth.
  • Processed sales transactions accurately while consistently meeting monthly goals.
  • Assisted customers by addressing inquiries and resolving concerns effectively.
  • Issued promotional materials to customers to stimulate sales activity.
  • Organized visual merchandising changes to attract customers and increase sales.
  • Supported sales professionals in finalizing transactions and managing escalated issues.

Online Shopper/Front end check outs

Woolworths Swan Hill Vic & Yamanto Qld
Swan Hill, Vic Qld
03.2016 - 09.2021
  • Elevated customer satisfaction ratings through strategic implementations.
  • Resolved inquiries and concerns efficiently to enhance service quality.
  • Processed grocery transactions accurately at checkout and online.
  • Managed cash transactions with precision, ensuring financial accuracy.
  • Conducted end-of-day cash reconciliations to verify till balances.
  • Assisted customers in navigating website features for improved usability.
  • Performed cleaning tasks to uphold customer safety and store cleanliness.

Education

High School Diploma -

Swan Hill College
Swan Hill
11-2019

Skills

  • Hair coloring and chemical treatments
  • Customer record management
  • Appointment scheduling and inventory organization
  • Customer relationship management
  • Sales transaction processing
  • Visual merchandising
  • Team collaboration
  • Time management
  • Problem solving and conflict resolution
  • Client communication and consultation
  • Attention to detail and active listening
  • Sanitation practices and tool sanitizing
  • Hair styling techniques and cutting techniques
  • Color application and scalp treatments
  • Continuing education in hair health
  • Professional demeanor and social skills
  • Cash register operation and payment processing expertise
  • Outstanding client retention strategies

Baby Sitting

  • I have always done babysitting on top of my jobs. My baby sitting ages range from new borns to 12 year old children. With love for my younger siblings and looking after them, it has helped me in this position working as a baby sitter.

Affiliations

  • Netball
  • Dance

References

References available upon request.

Timeline

Hair Dressing Apprentice

Glow Hair Studio
09.2021 - Current

Sales

Cotton On
03.2021 - 03.2022

Online Shopper/Front end check outs

Woolworths Swan Hill Vic & Yamanto Qld
03.2016 - 09.2021

High School Diploma -

Swan Hill College

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Abbie Duffin