Abbie Finley
Corowa,NSW
Summary
I am 21 years old living in Corowa with my boyfriend and my soon to be 2 year old daughter. I am currently working casual at club corowa. I am looking for a full time roll in something I am passionate about and can build a career on. I am a very creative and outgoing person which I’d believe that would make me suitable for this roll.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Club Corowa
Corowa, NSW
10.2024 - Current
- Managed front desk operations, ensuring seamless guest check-in and check-out experiences.
- Coordinated reservations and handled inquiries, enhancing customer satisfaction and loyalty.
- Implemented efficient filing systems, improving accessibility of member records and documentation.
- Trained new staff in reception protocols, fostering a knowledgeable team environment.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Bartender
Club Corowa
Corowa, NSW
09.2024 - Current
- Crafted and served a diverse range of cocktails and beverages to enhance guest satisfaction.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety regulations.
- Trained new staff on bar operations, drink preparations, and customer service standards.
- Managed inventory levels and performed regular stock checks to minimize waste and ensure availability.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Receptionist
Corowa Golf Club
Corowa Nsw
08.2022 - 09.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Motel Cleaner
Corowa Golf Club
Corowa, NSW
08.2022 - 09.2024
- Demonstrated attention to detail through meticulous dusting of surfaces, vacuuming floors, and polishing fixtures within rooms and common areas.
- Provided exceptional customer service when interacting directly with guests during room cleaning or responding to special requests.
- Enhanced motel cleanliness by thoroughly cleaning guest rooms, bathrooms, and common areas.
- Assisted in training new team members on proper cleaning techniques, ensuring consistency in service quality across the motel.
Bar Staff Member
Corowa Golf Club
Corowa, NSW
08.2022 - 09.2024
- Collaborated with team members to ensure smooth service during peak hours.
- Enhanced customer satisfaction by providing timely and efficient drink orders.
- Responded promptly to customer inquiries or complaints, resolving issues professionally and courteously.
- Ensured compliance with safety and sanitation regulations, promoting a safe working environment.
- Maintained a clean and organized bar area for an enjoyable customer experience.
- Promoted special events at the bar through engaging conversations with customers and social media updates.
Kitchen Hand
KFC
Lavington, NSW
04.2019 - 08.2022
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
Education
Year 12 -
Murray High School
Lavington, NSW09.2022
Skills
- Strong multitasking
- Team player attitude
- Customer service focus
- Cleanliness and hygiene
- Customer Service
- Organizational ability
- Highly reliable
- Outgoing Personality
Certification
Responsible service of alcohol certificate
Responsibility conduct of gambling certificate
Timeline
Receptionist
Club Corowa
10.2024 - Current
Bartender
Club Corowa
09.2024 - Current
Receptionist
Corowa Golf Club
08.2022 - 09.2024
Motel Cleaner
Corowa Golf Club
08.2022 - 09.2024
Bar Staff Member
Corowa Golf Club
08.2022 - 09.2024
Kitchen Hand
KFC
04.2019 - 08.2022
Year 12 -
Murray High School