Abbie Lawrence
Macquarie Links,NSW
Summary
Store Services Assistant with a track record of enhancing store compliance and safety at Woolworths. Expertise in cash handling and payroll coordination, coupled with exceptional customer service skills. Achieved significant improvements in resolving customer and timecard issues efficiently, ensuring a secure and professional store environment.
Overview
6
6
years of professional experience
Work History
Store Services Assistant
Woolworths
06.2023 - Current
- Daily completion of payroll and resolving timecard issues,
- Money handling
- Cash collection
- Store compliance
- Store safety
- Ensuring rostering principles are followed
- Adhered to safety guidelines while performing daily tasks, maintaining a secure work environment for all staff members.
- Resolved customer issues promptly and professionally, demonstrating excellent problem-solving skills.
- Answered questions about store policies and addressed customer concerns.
- Responsible for store security and safe
Point of Sale and Customer Service Assistant
Woolworths
11.2018 - 06.2023
- Collaborated with other departments to guarantee customer satisfaction.
- Responded proactively and positively to rapid change.
- Excellent ability to manage complex customer issues and behaviours
- Cross-trained and provided backup support to other departments
Education
Bachelor of Business - Marketing And Advertising
Western Sydney University
Sydney, NSW2024
Higher School Certificate -
William Carey Christian School
Prestons, NSW2021
Skills
Cash handling proficiency
Store maintenance
Customer Service
Payroll coordination
Item Ticketing and Pricing
Store Policies and Procedures
References
Kim Pattinson - Woolworths Manager
Mobile - 0438 198 029
Catherine Myers - Character Reference
Mobile - 0417 275 534
Timeline
Store Services Assistant
Woolworths
06.2023 - Current
Point of Sale and Customer Service Assistant
Woolworths
11.2018 - 06.2023
Bachelor of Business - Marketing And Advertising
Western Sydney University
Higher School Certificate -
William Carey Christian School
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