Abbie Martin
Willyaroo,SA
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to learn new things in a new working environment.
Overview
6
6
years of professional experience
Work History
Special Orders Team Member at Bunnings
Bunnings
07.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Handling money Safely.
- Serving customers.
- Trained new personnel regarding company operations, policies and services.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Picking and checking customer orders. Making sure everything that arrives is correct.
- Calling suppliers.
- Invoicing orders.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Handled day-to-day customer contact via phones, faxes, and emails.
- Organised deliveries with delivery company's.
Babysitter
Rosie And Rupert Verco
01.2020 - 12.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Monitored children's play activities to verify safety.
- Engaged with children on individual basis to build positive relationships.
Customer Service Team Member
Woolworths
09.2018 - 09.2021
- Serving customers/packing backs on checkouts.
- Handling money safely.
- Delivered prompt service to prioritize customer needs.
- Trained new personnel regarding company operations, policies and services.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Picking and checking customers online shopping orders.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Casual Waitress
Strathalbyn Racecourse
10.2017 - 05.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
High School Diploma -
Eastern Fleurieu R-12 School
Strathalbyn, SA12.2020
Skills
- Area and Facility Cleaning
- Station Preparation
- Teamwork and Collaboration
- Clear Communication
- Billing and Payment Processing
- Safe Work Practices
- Computer Skills
- Money Handling
Hobbies
- Netball
- Painting
- Reading
- Waterskiing
- Seeing Family and Friends
- Excerise
Timeline
Special Orders Team Member at Bunnings
Bunnings
07.2021 - Current
Babysitter
Rosie And Rupert Verco
01.2020 - 12.2021
Customer Service Team Member
Woolworths
09.2018 - 09.2021
Casual Waitress
Strathalbyn Racecourse
10.2017 - 05.2021
High School Diploma -
Eastern Fleurieu R-12 School
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