Abigail Ridge
Perth,WA
Summary
Caring, mature self-motivated, counsellor with experience working with children, adolescents and adults encompassing a range of issues including anxiety, domestic violence, substance abuse and emotional dysregulation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Student Counsellor
Russell-Smith And Co
07.2023 - 10.2023
- Worked with clients aged 8 to 13 years old providing 1:1 therapeutic sessions
- Responsibilities included session planning, upkeeping case notes, communicating with practice administration manager, communicating with parents, adhering to ethical policies
- Skilled at working independently and collaboratively in a team environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Self-motivated, with a strong sense of personal responsibility.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Community Outreach Volunteer
Hope Community Services
05.2023 - 07.2023
- Provided trauma-informed and goal-orientated counselling at residential homes for teenagers as part of the Ministry Bail Service system
- Participated in outreach with special service health care facilities, community-based organisations.
- Maintained collaborative relationships with community groups and community leaders by supporting local initiatives and events.
- Attended training programs, modules, workshops and seminars to keep up-to-date on project objectives and new policies or procedures.
Case Officer
Royal Australasian College Of Physicians
10.2021 - 02.2023
- Data collection and reporting to identify opportunities for improvement.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Developed effective working relationships with internal and external stakeholders
- Responded to a range of internal and external enquiries, included escalated correspondence, feedback and complaints.
- Determined eligibility and suitability for Australian Paediatric programs by performing application assessments and intake interviews
- Helped paediatricians navigate government and AHPRA system and access needed resources.
Health Safety and Wellbeing Coordinator
Tonkin + Taylor
07.2018 - 12.2019
- · Administration and coordination support for the National Health Safety and Wellbeing Manager.
- Entered data, generated reports, and produced tracking documents.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Assisting in the design and implementation process of e-learning module for the drug & alcohol policies and procedures.
University Lecturer
Cardiff Metropolitan Univeristy
09.2010 - 08.2016
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Established and maintained inclusive, collegial and collaborative culture within classroom.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Encouraged class discussions by building discussions into lessons, actively soliciting input
Education
Master of Science - Counselling
Australian Institute of Professional Counsellors
Brisbane12.2023
Diploma of Higher Education - Paramedic Science
Swansea University
Swansea, Wales10.2017
Bachelor of Science - Sports Coaching
Cardiff Metropolitan University
Cardiff, Wales09.2010
Skills
- Team Management
- Research
- Multitasking
- Interpersonal Communication
- Microsoft, Power Diary, Blackboard Software Proficiency
- Analytical and Critical Thinking
- Organizational Skills
- Cultural Sensitivity
- Case Management
- Dependable and Responsible
- Adaptability
- Motivation and Dedication
Interests
Keeping fit, whether this is on my Yoga Matt, Pilates, CrossFit gym or training on the beach is a big component of my life. Since moving to Australia, the great weather has also inspired my goal of picking up a surfboard again; there is no better feeling than catching a wave in the sunshine. I am determined to complete a triathlon with one day aiming to cross the Ironman finish line!
Affiliations
Australian Counselling Association (ACA)
Timeline
Student Counsellor
Russell-Smith And Co
07.2023 - 10.2023
Community Outreach Volunteer
Hope Community Services
05.2023 - 07.2023
Case Officer
Royal Australasian College Of Physicians
10.2021 - 02.2023
Health Safety and Wellbeing Coordinator
Tonkin + Taylor
07.2018 - 12.2019
University Lecturer
Cardiff Metropolitan Univeristy
09.2010 - 08.2016
Master of Science - Counselling
Australian Institute of Professional Counsellors
Diploma of Higher Education - Paramedic Science
Swansea University
Bachelor of Science - Sports Coaching
Cardiff Metropolitan University
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