Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Abby Boceski

Quakers Hill,Australia

Summary

In my previous work environments, I excelled at adapting to customer expectations and tackling various challenges head-on, which has strengthened my client-focused mindset. I have completed my HSC, along with a Certificate III in Business and a Certificate III in Retail.

As an experienced leader, I prioritise team collaboration and consistently deliver results. I effectively manage operations, drive process improvements, and create a positive work environment. My adaptability and reliability in meeting changing needs set me apart, as do my skills in strategic planning, staff development, and performance management.

I am a results-driven manager with a strong background in overseeing departmental functions and achieving team success.
I have been recognised as a quick learner who is passionate, responsible, and hard-working, with a dedicated focus on client satisfaction. My attention to detail and commitment to excellence enable me to support your team effectively, making me a valuable asset to your organization.

I prioritise team collaboration and results delivery. I have learned to manage operations, drive process improvements, and foster a positive work environment. I am known for my adaptability and reliability in meeting changing needs, as well as my skills in strategic planning, staff development, and performance management.

As an individual with a strong focus on team collaboration and delivering results, I have learnt how to manage operations, drive process improvements, and foster a positive work environment. I am known for adaptability and reliability in meeting changing needs. I am skilled in strategic planning, staff development, and performance management, leading to excellent leadership and organizational skills, and ensuring consistent achievement of departmental goals within the workplace.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Department Full Timer & Department Manager

JD Sports
09.2022 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
  • Developed and executed innovative promotions, driving increased foot traffic and sales.

Business Administrative Assistant

Ray White
01.2024 - 08.2024
  • Coordinated company events and meetings, resulting in successful collaborations and team-building experiences.
  • Provided exceptional customer service to clients by addressing inquiries promptly and professionally via phone calls or emails.
  • Managed filing system, entered data and completed other clerical tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Developed positive relationships with clients through effective communication and prompt resolution of any issues or concerns.
  • Communicated with vendors and other parties to create the smooth transition between buying and selling.

Administrative and Financial Assistant

Rainbow Industries
03.2021 - 10.2023
  • Reconciled statements and accounts and resolved variances.
  • Managed accounts payable processes, ensuring prompt payment of invoices while avoiding duplicate payments or late fees.
  • Assisted in the preparation of monthly financial statements, contributing to a more organized system.
  • Helped reconcile bank statements and accounts and maintain accuracy and current records.
  • Assisted with preparation of monthly financial statements and reports to inform management.
  • Inspected account books and recorded transactions.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.

Customer Service & Food Service

KFC
05.2020 - 09.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Education

Years 7 To 10 -

St Lukes Catholic College
Marsden Park, NSW

High School Certificate -

Cathwest Innovative College
Mount Druitt, NSW

Skills

  • Adaptability
  • Interpersonal Communication
  • Teamwork
  • Leadership
  • Training and mentoring
  • Customer service
  • Critical thinking and problem solving
  • Passionate
  • Self-aware
  • Dedicated
  • Staff management
  • Loss Prevention
  • Operations
  • Team supervision

References


  • Dean Boceski, Business Owner, Rainbow Industries
  • Matt Rolfe, Store Manager, JD Sports Blacktown

Certification

-Certificate III in Retail

-Certificate III in Business

-Top achiever in English HSC

Timeline

Business Administrative Assistant

Ray White
01.2024 - 08.2024

Department Full Timer & Department Manager

JD Sports
09.2022 - Current

Administrative and Financial Assistant

Rainbow Industries
03.2021 - 10.2023

Customer Service & Food Service

KFC
05.2020 - 09.2022

Years 7 To 10 -

St Lukes Catholic College

High School Certificate -

Cathwest Innovative College
Abby Boceski