Abby Cooper

• Delivering consistent, premium customer experiences.

• Assisted in managing daily store operations, and maintaining high standards.

• Trained new employees on customer service protocols and products.

knowledge.

• Addressed customer inquiries and resolved issues to ensure satisfaction.

• Monitored store performance metrics to identify areas for improvement and.

growth.

Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.

• Analyses sales data to identify trends and adjust strategies accordingly.

• Delegated assignments based on team strengths to optimise floor coverage and service levels.

• Assisted in food preparation and assembly for menu items.
• Collaborated with team members to ensure timely order fulfilment.
• Followed safety procedures to maintain a safe working environment.
• Handled cash transactions and processed payments accurately.
• Performed cashier duties such as taking orders, collecting payments and providing change.
• Developed strong teamwork and time management skills while meeting strict operational standards.
• Maintained accuracy and professionalism during busy service periods.