Abby Edge
Broadford,VIC
Summary
My name is Abby, I'm 21 years old and from Broadford. Dynamic Shift Supervisor with proven expertise at KFC, excelling in employee training and staff management. Recognized for enhancing operational efficiency and maintaining workplace safety standards. Adept at cash handling, ensuring accurate transactions while fostering a positive team environment. Committed to delivering exceptional customer service and optimizing team performance. I have 7 years of experience in the Hospitality/ retail industry
Overview
7
7
years of professional experience
Work History
Shift Supervisor
KFC
06.2025 - 11.2025
- Supervised daily operations to ensure compliance with health and safety standards.
- Trained new team members on food preparation and customer service protocols.
- Managed inventory levels to minimize waste and ensure product availability.
- Scheduled staff shifts to optimize labor efficiency during peak hours.
- Collaborated with management to develop promotional strategies that increased sales revenue during peak seasons.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
Team Member
KFC
02.2019 - 11.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Prepared food items following strict safety and hygiene standards to maintain quality.
- Operated kitchen equipment efficiently, adhering to operational guidelines and safety protocols.
- Assisted in training new team members on proper food preparation techniques and customer service practices.
- Collaborated with team members to maintain a clean and organized work environment during shifts.
- Handled cash transactions accurately, balancing registers at the end of each shift.
- Contributed to team goals by consistently meeting performance targets and enhancing workflow efficiency.
Team Member
Bakery Cafe
09.2021 - 09.2024
- Operated kitchen equipment efficiently, adhering to operational guidelines and safety protocols.
- Collaborated with team members to maintain a clean and organized work environment during shifts.
- Handled cash transactions accurately, balancing registers at the end of each shift.
- Contributed to team goals by consistently meeting performance targets and enhancing workflow efficiency.
- Trained and mentored junior bakers, enhancing team skills and workflow efficiency.
- Maintained compliance with health and safety regulations in all baking operations.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
Education
Senior Year 12 VCAL -
Broadford Secondary College
Broadford, VIC11.2021
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Active listening
- Communication
- Approachable
- Honest
- Work independently or in a team
- Customer-oriented
- Training and mentoring
Certificates
SIR30216 ~ certificate III in retail
HLTAID011~ provide first aid
SITHFAB005~ prepare and serve espresso coffee
SITHFAB002~ prepare responsible service of alcohol
SITHFAB004~ prepare and serve non-alcoholic beverages
SITXFSA001~ use hygiene practices for food safety
CHCECE036~ provide experiences to support children's play and learning
CHCECE034~ use an approved Learning Framework to guide practice
CHCECE033~ develop positive and respectful relationships with children
CHCECE054~ encourage understanding of Aboriginal and Torres Strait islander people's cultures
CHCECE030~ support inclusion and diversity
HLTWHS001~ participate in workplace health and safety
Reference
Geoffrey Middleton ~ KFC restaurant manager
0402132158
Timeline
Shift Supervisor
KFC
06.2025 - 11.2025
Team Member
Bakery Cafe
09.2021 - 09.2024
Team Member
KFC
02.2019 - 11.2025
Senior Year 12 VCAL -
Broadford Secondary College