Summary
Overview
Work History
Education
Skills
References
Hobbies
Timeline
Generic

Abby Fletcher

Sancrox,NSW

Summary

Dedicated receptionist with 2 years of experience. Friendly and organized with excellent interpersonal skills and a positive, can do approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Overview

5
5
years of professional experience

Work History

Barista

My People
02.2024 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Receptionist

Mercure Centro Port Macquarie
10.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Communicated employee, guest, and workplace needs to managers.
  • Resolved customer problems and complaints.
  • Worked collaboratively in a team.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Ventured out of my comfort zone (reception) and also worked in the restaurant on the property. Learnt skills in waitressing and bartending.

Camp Counselor

JCC Camp Chi
06.2024 - 08.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.

Register Supervisor

Hastings Co-op Supa IGA
10.2019 - 09.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Answered customer questions and made product recommendations according to needs.
  • Delegated tasks to team members according to individual strengths.
  • Communicated employee, customer, and workplace needs to managers.

Education

St Joseph's Regional College
09.2022

Statement of Attainment in Individual Support - Disability Support

Set2Learn
Port Macquarie, NSW
09.2022

Skills

  • Scheduling
  • Administrative Support
  • Clerical Support
  • Reception desk management and organisation skills
  • Data Entry
  • Time Management

References

  • Michael, Owner of My People Cafe Laurieton, 0430206061
  • Sonja, Manager at the Mercure Centro Port Macquarie, 0473481276
  • Tahshi, Manager at the Mercure Centro Port Macquarie, 0409287087
  • Amber, Duty Manager at Sovereign Hills IGA, 0423336568

Hobbies

I found a passion for reading when I was young and now have a pretty impressive collection. I one day aspire to one day publish my own book. I've played netball for over 10 years and continue playing in a mixed team 1 night a week.

Timeline

Camp Counselor

JCC Camp Chi
06.2024 - 08.2024

Barista

My People
02.2024 - Current

Receptionist

Mercure Centro Port Macquarie
10.2022 - Current

Register Supervisor

Hastings Co-op Supa IGA
10.2019 - 09.2022

St Joseph's Regional College

Statement of Attainment in Individual Support - Disability Support

Set2Learn

Similar Profiles

CREATE PROFILE
Abby Fletcher