Abby McKinnon
Coraki
Summary
Dynamic and results-oriented professional with a proven track record at Northern NSW Local Health District, enhancing organizational efficiency and customer satisfaction. Excelled in document management and team collaboration, significantly improving digital processes and fostering professional relationships. Skilled in verbal communication and adept at managing multiple projects, consistently achieving and surpassing goals.
Overview
5
5
years of professional experience
Work History
Administrative Assistant Trainee
Northern NSW Local Health District/MEGT
2023.09 - Current
- Improved organizational processes by implementing digital solutions like project management software or collaborative tools.
- Demonstrated adaptability by taking on additional responsibilities when required or learning new skills quickly.
- Managed multiple projects simultaneously while consistently meeting deadlines under pressure situations.
- Supported supervisors in daily operations by assisting with various administrative duties such as answering phones, handling correspondence, and greeting visitors.
- Developed professional relationships with external stakeholders such as vendors and clients, ensuring positive interactions and seamless collaboration.
- Strengthened customer service skills through prompt response to inquiries via phone, email, or in-person interactions.
- Improved team communication by organizing meetings and preparing detailed meeting agendas and minutes.
- Enhanced office efficiency by managing and organizing filing systems and maintaining accurate records.
- Ensured smooth office operations by keeping inventory of supplies, ordering new materials when needed, and maintaining equipment functionality.
- Handled sensitive information with discretion, ensuring confidentiality of personnel files and other private documents remained intact.
Sales Assistant
Beachside Bargains
2019.05 - 2023.07
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Education
Certificate III - Business (General)
TAFE NSW
Wollongbar, NSW09.2024
High School Diploma -
Evans River Community School
Evans Head, NSW09.2022
Skills
- Verbal Communication
- File Organisation
- Reception duties
- Document Management
- Spreadsheet Creation
- Calendar Management
- Presentation Preparation
- Meeting Coordination
- Travel Arrangements
- Team Collaboration
- Oral and writing communication
- Data entry proficiency
Additional Information
Upon request.
Timeline
Administrative Assistant Trainee
Northern NSW Local Health District/MEGT
2023.09 - Current
Sales Assistant
Beachside Bargains
2019.05 - 2023.07
Certificate III - Business (General)
TAFE NSW
High School Diploma -
Evans River Community School
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