Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abby McParland

Ellenbrook

Summary

Committed, passionate and hardworking Administrative Assistant with more than four years of experience working in a corporate office. Detail knowledge in investment practices. Consistently recognised for proven capability in office administration, record keeping, finance and settlement documentation and coordinating with clients and serving as the liaison between different departments.

Overview

10
10
years of professional experience

Work History

Post Construction Liaison / Construction Support

Blueprint Homes
07.2024 - Current
  • Liaising with clients when receiving the Maintenance Request form for Defect & Liability Periods
  • Entering all maintenance items into ClickHome to have an inspection completed by a Supervisor
  • Liaising with clients for all general maintenance requests
  • Entering all general maintenance items into ClickHome
  • Sending out expired maintenance period reminders
  • Sending out request for updates from trades and suppliers
  • Assisting clients with items that are covered and not covered under warranty
  • Working closely with Maintenance Supervisors and the Construction Manager
  • Covering for Construction Client Liasison's when on leave
  • Sending updates to clients
  • Booking in site meetings for site supervisors and clients
  • Liaising with construction supervisors to provide updates and information to clients
  • Filing and sorting keys for handover packs
  • Entering and sending BA7 Notice of Completion forms to Shires once handover has been completed
  • Preparing handover packs for clients
  • Scheduling slab booking dates and sending out all required documentation

Contract Administrator

New Choice Homes
10.2022 - Current
  • Preparing and maintaining an up-to-date database of client contracts and addendas to ensure all documents are correct and accurate
  • Working in conjunction with project managers and other departments to develop and implement business strategies
  • Lodgement of jobs to the council and certifiers
  • Following up on finance and settlement documentation
  • Compiling and issuing building contracts
  • Communicating and maintaining a good relationship with investors

Receptionist / Administrative Assistant

New Choice Homes
09.2021 - 10.2022
  • Greeted clients on arrival for scheduled appointments
  • Provided tea, coffee, and refreshments for clients
  • Checked in scheduled clients
  • Ordering and distributing office supplies and groceries while adhering to a fixed office budget
  • Maintained a clean reception area, including the lounge and associated areas
  • Screened all visitors and directed them to the correct employee or office
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Handled all telephone calls in a timely, professional, courteous, and helpful manner
  • Organized social events for the company
  • Prepared handover packs for clients on completion of their build
  • Entered staff leave and made rosters for office duties and phone relief
  • I coached and mentored new administrative staff, resulting in improved job performance and knowledge

Corporate Receptionist / Administrative Assistant

MJH Group
11.2020 - 06.2021
  • Greeted clients on arrival for scheduled appointments
  • Provided tea, coffee, and refreshments for clients
  • Checked in scheduled clients
  • Ordering and distributing office supplies and groceries while adhering to a fixed office budget
  • Maintained a clean reception area, including the lounge and associated areas
  • Screened all visitors and directed them to the correct employee or office
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Handled all telephone calls in a timely, professional, courteous, and helpful manner
  • Prepared handover packs for clients on completion of their build
  • Credit card reconciliation
  • Making payments for the company as required
  • Inspecting and organizing stamped plans and documents after approval from the council

Pharmacy Assistant

Blooms The Chemist
09.2014 - 11.2020
  • Cash Handling
  • Utilise pharmacy computer systems to enter patient and prescription data
  • Managed the pharmacy's inventory to ensure that all medications were in stock
  • Provided education and training to pharmacy staff on proper medication handling and storage
  • Efficiently operated the pharmacy computer system to process patient orders and maintain inventory records
  • Followed protocols to ensure accurate and timely medication prescribing and dispensing
  • Accurately filled and dispensed medications in accordance with state and federal regulations
  • Answered patient inquiries and addressed any concerns regarding medications
  • Followed safety protocols to maintain a clean, safe, and sanitary work environment
  • I coached and mentored new administrative staff, resulting in improved job performance and knowledge

Education

Cert III -

Community Pharmacy
01.2016

Year 10 ROSA Certificate -

Kiama High School
Kiama, NSW
11.2014

Skills

  • Communication Skills
  • Fast Learner
  • Able to Problem Solve
  • Effective Time Management
  • Ability to Work Under Pressure
  • Active listening skills
  • Teamwork
  • Accountability
  • Leadership and Management skills
  • Cleanliness
  • Decision-making skills
  • Group Speaking
  • Work Prioritization
  • Professionalism

Languages

English

Timeline

Post Construction Liaison / Construction Support

Blueprint Homes
07.2024 - Current

Contract Administrator

New Choice Homes
10.2022 - Current

Receptionist / Administrative Assistant

New Choice Homes
09.2021 - 10.2022

Corporate Receptionist / Administrative Assistant

MJH Group
11.2020 - 06.2021

Pharmacy Assistant

Blooms The Chemist
09.2014 - 11.2020

Year 10 ROSA Certificate -

Kiama High School

Cert III -

Community Pharmacy

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Abby McParland