Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abby Quinn

Pomona,QLD

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a position as a Receptionist/Administration officer with this company. I am Proactive and detail-oriented individual looking for the next challenge. I have Strong organisational and multitasking abilities with Excellent communication and interpersonal skills. A proactive attitude and the ability to work autonomously and within a team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Enrolled Nurse

Queensland Health
10.2023 - Current
  • Compassionate and personalized care for the patients needs
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
  • Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
  • Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
  • Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

Manager

Spendless Shoes
01.2020 - 09.2023
  • First point of contact for clients and helped them with their needs.
  • Greeted customers and helped with product questions, selections and purchases.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Administration duties such as sending away paperwork, attending to emails, contacting companies etc.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Assisted customers with prompt and polite support in-person and via phone.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Coordinating office supplies and maintaining equipment

Pharmacy Assistant

Noosa Discount Drug Store
01.2018 - 12.2021
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.'
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Responsible for cash management and banking duties of the business.
  • Merchandised over-the-counter goods and rotated stock.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Supported operations with filing, copying and faxing.
  • Trained new pharmacy staff on computer system and drug management protocols.

Education

Diploma of Nursing -

Tafe Queensland
Sunshine Coast, QLD
06.2023

High School Diploma -

Sunshine Beach State High School
Sunshine Beach, QLD
11.2019

Skills

  • Strong Teamwork
  • Passion for learning
  • Time Management
  • Telephone skills
  • Organization skills
  • Microsoft Office skills
  • Adapt quickly to new tasks
  • Compassionate

Certification

Diploma of Nursing

Current First Aid and CPR certificate


Timeline

Enrolled Nurse

Queensland Health
10.2023 - Current

Manager

Spendless Shoes
01.2020 - 09.2023

Pharmacy Assistant

Noosa Discount Drug Store
01.2018 - 12.2021

Diploma of Nursing -

Tafe Queensland

High School Diploma -

Sunshine Beach State High School

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Abby Quinn