Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

ABBY WALLACE

BRISBANE,QLD

Summary

  • A levelheaded and mature individual who understands what it means to exceed customer expectations. Extremely initiative-taking, is keen to apply a high-level of service skills in a retail, hospitality or service-based environment. With a strong work ethic, uses initiative often and is readily adaptable to whatever situation that presents itself. Customer service-oriented
  • Self-motivated
  • Shows initiative regularly, a quick learner
  • Displays strong social skills
  • Computer Literate
  • Reliable, flexible, honest and willing to work hard

Overview

8
8
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's Brisbane Airport
, QLD
05.2019 - Current
  • Customer service, POS & taking orders.
  • Front counter, Drive through, Table service.
  • General cleaning Childcare (Private family), Hendra QLD 3 June 2019 to Current Au Pair Duties & Responsibilities.
  • Caretaking 2 children under 10.
  • School drop off/pick ups.
  • Preparing meals/light duties.

Retail Assistant

Price Attack Indooroopilly/North Lakes
Brisbane, QLD
11.2018 - 05.2019
  • Providing outstanding customer care & service excellence.
  • Understanding and communicating product information and services to customers.
  • Operating POS & Online Salon Booking system.
  • Presenting a high standard of visual merchandising and display standards.

Crew Member

McDonald's Albion
Brisbane, QLD
09.2017 - 10.2018
  • Customer service, POS & taking orders.
  • Front counter, Table Service.
  • General cleaning Sofitel Noosa Pacific Resort 18 Apr - 21 Apr 2017 Live and Learn, School Work Experience Program Duties & Responsibilities.
  • Food and beverage service within the main restaurant.
  • Taking orders.
  • Concierge - assisting guests to their rooms, baggage handling etc.

Corporate Events Assistant

Concentive Communications, Royal International Convention Centre
Brisbane, QLD
01.2017 - 01.2017
  • Delegate check-in & general venue enquiries.
  • Customer service.
  • Liaison with venue staff & Conference Events team.

Education

Completed Year 12 in - undefined

St Rita's College
2018

Studies completed in Senior (Year 11 & 12)English, Mathematics A, Economics and Film, Television & New MediaBSB30115 - Certificate III in Business (St Rita's College, Binnacle Training)10423NAT - Certificate III in Christian Ministry and Theology (St Rita's College, Institute of Faith Education)SIT30216 - Certificate III in Travel (Travel Training Australia) CertificationSIT30516 - Certificate III in Events (TAFE Southbank)SIT20116 - Certificate II in Tourism (TAFE Southbank) - undefined

November 2014

Skills

  • HLTAID001 - Provide Cardiopulmonary Resuscitation
  • HLTAID002 - Provide Basic Emergency Life Support
  • Basic
  • Customer service
  • Customer care
  • Economics
  • English
  • Film
  • Life Support
  • Mathematics
  • Preparing meals
  • New Media
  • Pick
  • POS
  • Presenting
  • Resuscitation
  • Television
  • Visual merchandising
  • Communication skills
  • Ordering procedures
  • Point-of-sale transactions
  • Beverage preparation
  • Stocking and replenishing

Accomplishments

  • SITHFAB201 - Provide Responsible Service of Alcohol (Club Training, completed January 2017).
  • Hygiene for Food Handlers (Club Training, completed January 2017).
  • Barista Basics (Club Training, completed January 2017).
  • HLTAID003 - Provide First Aid (Club Training, completed March 2018).

Certification

  • HLTAID001 - Provide Cardiopulmonary Resuscitation
  • HLTAID002 - Provide Basic Emergency Life Support

    • Timeline

    Crew Member

    McDonald's Brisbane Airport
    05.2019 - Current

    Retail Assistant

    Price Attack Indooroopilly/North Lakes
    11.2018 - 05.2019

    Crew Member

    McDonald's Albion
    09.2017 - 10.2018

    Corporate Events Assistant

    Concentive Communications, Royal International Convention Centre
    01.2017 - 01.2017

    Completed Year 12 in - undefined

    St Rita's College

    Studies completed in Senior (Year 11 & 12)English, Mathematics A, Economics and Film, Television & New MediaBSB30115 - Certificate III in Business (St Rita's College, Binnacle Training)10423NAT - Certificate III in Christian Ministry and Theology (St Rita's College, Institute of Faith Education)SIT30216 - Certificate III in Travel (Travel Training Australia) CertificationSIT30516 - Certificate III in Events (TAFE Southbank)SIT20116 - Certificate II in Tourism (TAFE Southbank) - undefined

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