Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
CustomerServiceRepresentative

Kishor Tamang

Doonside,NSW

Summary

I am looking for part-time job where I can utilize customer service skills while driving overall success and profitability. I also want to hone my customer service skills to a technical level of IT industries by learning new IT skills and knowledge in this journey of IT career path.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Reliable employee seeking entry-level position. Offering excellent communication and good judgment.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Customer Service Representative

Youeni Foodstore
Castle Hill, NSW
11.2019 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Promptly responded to inquiries and requests from prospective customers.
  • Optimized customer support by establishing collaborative service environment.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Customer Service Representative

Street Market Asian Tapas And Restaurant
Milsons Point, NSW
08.2017 - 10.2019
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recommended products to customers, thoroughly explaining details.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded proactively and positively to rapid change.

Education

Diploma of IT -

Australia Institute of Business and Technology

Advanced diploma of IT - undefined

Australia Institute of Business and Technology

Bachelor of IT - Information Technology

King’s Own Institute
01.2019 - 03.2022

Skills

    Dependable and Responsible

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Software

HTML

CSS

Java

Microsoft office package

Virtual box

DBMS

Software Troubleshooting

Office 365

Interests

Learning new things

Problem solving

Meeting new people

Timeline

Customer Service Representative

Youeni Foodstore
11.2019 - Current

Bachelor of IT - Information Technology

King’s Own Institute
01.2019 - 03.2022

Customer Service Representative

Street Market Asian Tapas And Restaurant
08.2017 - 10.2019

Diploma of IT -

Australia Institute of Business and Technology

Advanced diploma of IT - undefined

Australia Institute of Business and Technology

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Kishor Tamang