SHAHIL RAMPERSAD
Kogarah,NSW
Summary
Technically oriented Automotive Technician with a strong understanding of mechanical and electrical components. Skilled in diagnosing, repairing and maintaining wide range of Mercedes Benz products. Offers great task prioritization and time management skills.
Overview
7
7
years of professional experience
Work History
Motor Mechanic
Sandersons Mercedes
03.2021 - Current
- Maintains vehicle functional condition by listening to customer complaints, conducting inspections, repairing engine failures, repairing mechanical malfunctions, replacing parts and components
- Verifies vehicle serviceability by conducting test drives,
- Navigating through tips documents via Xentry portal for repair procedure
- Maintains vehicle records by recording service and repairs on job cards and warranty sheets
- Inspect vehicle computer and electronic systems to repair, maintain and upgrade.
- Creating tech cases to further escalate customer complaint.
- Recorded repairs required, parts used and labor time.
Motor Mechanic
Sutherland Isuzu Ute and SsanYong
07.2020 - 03.2021
- Perform routine automotive maintenance tasks including oil changes, tire rotations, transmission flushes and battery installations
- Maintain a working knowledge of current industry best practices in automotive repair
- Conduct diagnostic procedures to determine the sources of customer complaints and provide accurate repair recommendations
- Clean and maintain the work environment to ensure equipment longevity and workplace safety
Motor Mechanic
Brighton Mazda
11.2018 - 05.2020
- Perform routine automotive maintenance tasks including oil changes, tire rotations, transmission flushes and battery installations
- Maintain a working knowledge of current industry best practices in automotive repair
- Conduct diagnostic procedures to determine the sources of customer complaints and provide accurate repair recommendations
- Conduct necessary repairs and road test vehicles to verify soundness
- Clean and maintain the work environment to ensure equipment longevity and workplace safety
Dismantler/Apprentice Motor Mechanic
Poly, JEEP, CHRYSLER
07.2016 - 11.2018
- To assist in diagnosing vehicle defects and inform the Service
- Manager
- To assist in the maintenance and repair of all types of
- Jeep, Dodge and
- Chrysler motor vehicles
- To assist in identifying repairs required through unfair wear and tear and advise the Service Manager
- Dismantle usable parts from wrecked cars
Education
Diploma - Automotive Management
Brighton Institute of
Technology
2018
Certificate iv in Light Vehicle -
Brighton Institute of
Technology
2017
Certificate iii in Light Vehicle Mechanical Technology -
Brighton Institute of
Technology
2016
Advanced Diploma - Business Management
Holmesglen Institute of TAFE
2014
Diploma - Business Management
Holmesglen Institute of TAFE
2014
Certificate iv in Business -
Holmesglen Institute of TAFE
2013
Skills
- Excellent knowledge of Mercedes Benz products and Xentry portal
- Strong diagnostic skills
- Familiarity with Mercedes Benz system and procedures
- Excellent team player
- Willingness to learn and upskill
- Staying updated on latest Mercedes Benz products through online courses
- Excellent written and verbal communication
- Strong work ethic
Languages
English
Native or Bilingual
Mauritian Creole
Native or Bilingual
French
Professional Working
Timeline
Motor Mechanic
Sandersons Mercedes
03.2021 - Current
Motor Mechanic
Sutherland Isuzu Ute and SsanYong
07.2020 - 03.2021
Motor Mechanic
Brighton Mazda
11.2018 - 05.2020
Dismantler/Apprentice Motor Mechanic
Poly, JEEP, CHRYSLER
07.2016 - 11.2018
Diploma - Automotive Management
Brighton Institute of
Technology
Certificate iv in Light Vehicle -
Brighton Institute of
Technology
Certificate iii in Light Vehicle Mechanical Technology -
Brighton Institute of
Technology
Advanced Diploma - Business Management
Holmesglen Institute of TAFE
Diploma - Business Management
Holmesglen Institute of TAFE
Certificate iv in Business -
Holmesglen Institute of TAFE
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