Summary
Overview
Work History
Education
Skills
A little more about me:
Timeline
Generic

Abdallah El-Ahmad

Wentworth,NSW

Summary

I am a driven and professional individual with a strong passion for the beauty and aesthetics industry, especially in laser and skincare treatments. I’m eager to begin hands-on work in a clinical setting where I can grow my skills through practical training and experience. I bring excellent communication, a calm and friendly approach with clients, and a deep interest in skin health and laser technology. I’m highly reliable, quick to learn, and committed to delivering exceptional service while maintaining the highest hygiene and safety standards. I’m excited to join a team that values growth, professionalism, and client care.

Overview

13
13
years of professional experience
2011
2011
years of post-secondary education

Work History

Customer Service Representative

Fitness first
North Strathfield , NSW
02.2024 - 12.2024
  • Assisted members with inquiries about fitness programs and services.
  • Processed membership sign-ups and cancellations efficiently.
  • Maintained cleanliness and organization of the front desk area.

Dog Caretaker & Customer Service

Dogs R Us
Newtown , NSW
04.2022 - 11.2023
  • Provided daily care and attention to dogs in a safe environment.
  • Managed feeding schedules and maintained proper nutrition for various breeds.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.
  • Regularly cleaned cages, runs, kennels, yards and other enclosures used by the animals.
  • Responsible for providing daily care and exercise to all dogs in the facility, including feeding, grooming and cleaning up after them.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Greeted visitors and provided customer service assistance.
  • Facilitated sales through outstanding customer service and satisfaction.

Cleaner

Sydney Airport
Mascot , NSW
04.2016 - 10.2020
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Swept and mopped floors, and dusted surfaces.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Collaborated with team members to complete thorough cleaning tasks efficiently.

Customer Service Representative

Anytime Fitness
Bass Hill, NSW
08.2017 - 06.2019
  • Assisted members with inquiries regarding fitness programs and services.
  • Resolved customer complaints and ensured satisfaction through effective communication.
  • Educated clients on gym equipment usage and safety protocols.
  • Managed scheduling for personal training sessions and group classes efficiently.
  • Implemented feedback from customers to improve service offerings effectively.

Line Picker

Tip Top
Chullora , NSW
04.2014 - 10.2016
  • Selected items from inventory for order fulfillment and packaging.
  • Operated machinery to assist in efficient production line processes.
  • Collaborated with team members to maintain workflow and productivity standards.

Voice Picking & Rf Scanning

Kmart
Bankstown , NSW
01.2012 - 04.2014
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Operated voice picking system to accurately locate and retrieve inventory.

Education

Punchbowl Boys High School
Punchbowl , NSW

Skills

  • Customer service excellence – polite, professional, and warm demeanor
  • Strong communication – clear speaking and active listening
  • Sales ability – upselling skincare packages or products
  • Attention to detail – crucial for client notes and treatment precision
  • Teamwork – able to work alongside others
  • Discretion & confidentiality – dealing with sensitive client info
  • Time management – sticking to appointment schedules

A little more about me:

I’ve been actively involved in volunteer work within my community, including assisting with open homes at Ray White, supporting charity efforts with the Salvation Army, and helping organisations that provide meals for the less fortunate. These experiences have strengthened my communication skills, professionalism, and passion for helping others. I take pride in being reliable, respectful, and always willing to lend a hand – qualities I’m eager to bring into a professional clinic setting.

Timeline

Customer Service Representative

Fitness first
02.2024 - 12.2024

Dog Caretaker & Customer Service

Dogs R Us
04.2022 - 11.2023

Customer Service Representative

Anytime Fitness
08.2017 - 06.2019

Cleaner

Sydney Airport
04.2016 - 10.2020

Line Picker

Tip Top
04.2014 - 10.2016

Voice Picking & Rf Scanning

Kmart
01.2012 - 04.2014

Punchbowl Boys High School
Abdallah El-Ahmad