Abdallah Malas
Melbourne,VIC
Summary
Reliable Uber Partner with a proven background in customer service and transportation logistics. Possess strong skills in communication, problem-solving, and time management which have been crucial to maintaining high customer satisfaction ratings. Experience includes managing schedules efficiently, ensuring rider safety, and maintaining vehicle upkeep. This role has honed abilities in multitasking, remaining calm under pressure, and handling disputes professionally for positive resolutions.
Overview
3
3
years of professional experience
Work History
Uber Partner
Uber
Roxburgh Park, Vic
02.2024 - Current
- Leveraged local knowledge to recommend destinations, dining, and entertainment options to passengers.
- Maintained cleanliness of interior and exterior of vehicle.
- Achieved consistently high customer scores due to exceptional service.
- Assisted passengers with loading luggage into the trunk of the car when needed.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Safely transported passengers to their destinations, adhering to traffic laws and safety regulations.
Truck Driver
Truck driver
Broadmeadows, Vic
01.2025 - 02.2025
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Communicated with dispatchers regarding pickup and delivery times.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Maintained safe driving habits to protect property and general public on roadways.
Parcel Delivery Driver
Australia post
Castle Hill
05.2022 - 08.2022
- Responded promptly to any customer complaints or requests for assistance relating to deliveries.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Managed time effectively to complete all scheduled deliveries.
- Provided excellent customer service while delivering parcels in a timely manner.
Education
BBA - Accounting
Lebanese International University
Lebanon06-2020
Skills
- Punctuality
- Strong navigation
- Driving safety
- Flexibility
- Cleanliness
- Passenger transportation
- Traffic law knowledge
- Ride-sharing platform knowledge
- Stress management
Timeline
Truck Driver
Truck driver
01.2025 - 02.2025
Uber Partner
Uber
02.2024 - Current
Parcel Delivery Driver
Australia post
05.2022 - 08.2022
BBA - Accounting
Lebanese International University