Abdel Kandakji
Rossmore
Summary
I bring a diverse background with experience in barbering, support work, and customer service, which has equipped me with a unique skill set to meet various client needs. In my barbering career, I’ve honed my attention to detail, creativity, and communication skills, ensuring each client receives a personalized and high-quality experience. My experience in support work has allowed me to develop strong problem-solving abilities, along with a caring and empathetic approach to helping others. In customer service, I’ve built confidence in handling inquiries, resolving issues, and maintaining a positive, friendly attitude even in challenging situations. I am highly responsible, confident in my abilities, and extremely organized, always striving to ensure smooth operations and the highest level of customer satisfaction. I’m excited to bring my versatile skill set and positive attitude to any team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Professional Barber
Kingsmen Barber Shop
01.2021 - Current
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in numerous positive reviews from clients.
- Demonstrated strong time management skills by effectively juggling multiple clients simultaneously without compromising quality of service or attention to detail.
- Managed shop administration with attention to detail, including scheduling, ordering and customer service.
Support Worker
Alliance Community
02.2018 - 01.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Sales Assistant
Foot Locker
01.2017 - 02.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
Administrator
Ray White Real Estate
01.2016 - 01.2017
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Improved employee productivity with effective time management strategies for daily tasks.
- Collected, arranged, and input information into database system.
Education
High School Diploma -
John Edmondson High School
Horningsea Park12-2015
Skills
- Sales Experience
- Patience and empathy
- Confident
- Exceptional customer service
- Life skills development
- Client Engagement
- Customer relationship management
- Cultural Awareness
- Work ethic and integrity
- Excellent technical skills
- Responsible and organised
- Effective Team Collaborator
Certification
- CPR/First Aid Certification
- National Police History Check
- Barbering License
- NDIS working screening check
- Working With Children Check
- Mental health first aid Austraila
Timeline
Professional Barber
Kingsmen Barber Shop
01.2021 - Current
Support Worker
Alliance Community
02.2018 - 01.2021
Sales Assistant
Foot Locker
01.2017 - 02.2018
Administrator
Ray White Real Estate
01.2016 - 01.2017
- CPR/First Aid Certification
- National Police History Check
- Barbering License
- NDIS working screening check
- Working With Children Check
- Mental health first aid Austraila
High School Diploma -
John Edmondson High School
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