Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abdelrahman Ashour

Bankstown,NSW

Summary

Proven to enhance operational efficiency and customer satisfaction, my tenure at EzyMart showcased my adeptness in forklift operation (hard skill) and exceptional team collaboration (soft skill). By focusing on quality assurance and inventory control, I played a pivotal role in reducing order processing times significantly, demonstrating a commitment to excellence and results.

Overview

11
11
years of professional experience

Work History

Warehouse Assistant

EzyMart
01.2023 - 05.2024
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
  • Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
  • Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
  • Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Sorted and delivered materials to different work areas and staff.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Conducted research to address shipping errors and packaging mistakes.

Truck OffSider

Manildra Group
04.2022 - 01.2023
  • Provided support during emergency situations such as breakdowns or accidents, helping resolve issues quickly to minimize delays in shipments reaching their destinations.
  • Maintained a clean and organized truck, contributing to a professional company image for clients and customers.
  • Enhanced company reputation by adhering to all local and federal transportation regulations during deliveries.
  • Ensured safe transportation of goods by properly securing all items within the truck.
  • Assisted driver in managing paperwork such as bills of lading and delivery confirmations, ensuring accurate record-keeping for each shipment.
  • Contributed to route optimization efforts by suggesting alternative paths based on local traffic patterns or construction zones, reducing overall travel time for deliveries.
  • Enhanced delivery efficiency by assisting with loading and unloading of cargo in a timely manner.
  • Maintained positive relationships with clients through respectful interactions at each drop-off location.
  • Assisted with shipment preparation and documentation to support accuracy and proper tracking.

Warehouse Assistant

Ashry Trades
01.2021 - 04.2022
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
  • Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
  • Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.

Flooring Installer

World Of Floors
02.2020 - 01.2021
  • Cut and trimmed flooring to fit around obstacles and within tight spaces.
  • Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
  • Utilized saws, nail guns and routers to safely complete flooring installation projects.
  • Installed hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
  • Installed floor coverings and edgings, using thresholds and carpet bindings to complete finish work.
  • Conducted accurate measurements and calculations to verify proper layout and installation.
  • Reduced material wastage by accurately measuring and cutting flooring materials according to project specifications.
  • Collaborated with team members to efficiently complete large-scale commercial flooring installations.
  • Demonstrated versatility in handling a variety of projects such as residential homes, office buildings, retail stores – delivering consistent quality across all settings.
  • Applied adhesive substances to properly secure flooring and support longevity.
  • Followed detailed blueprints and plans to achieve proper fit and design of installed flooring.
  • Improved flooring installation quality by using precision tools and techniques.
  • Professionally sanded and sealed floors to complete installation process.
  • Swept, scraped, and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.

Joinery Installer

Stegbar
09.2018 - 02.2020
  • Demonstrated proficiency in using a wide range of hand tools such as chisels, planes, saws; power tools like drills; woodworking machines like lathes or routers to create precise cuts and shapes required for accurate installations.
  • Reduced material waste and costs by optimizing measurements, cutting, and assembly techniques.
  • Earned a reputation as a reliable and skilled installer, consistently meeting project specifications and exceeding client expectations for quality craftsmanship.
  • Balanced time management effectively between multiple projects, ensuring timely completion of tasks while maintaining high standards of workmanship.
  • Troubleshot complex joinery challenges during installation processes, applying creative problem-solving skills to find effective solutions without compromising on quality or aesthetics.
  • Increased project efficiency by effectively managing resources and maintaining attention to detail during installation processes.
  • Maintained clean workspaces, professional personal appearance and neat vehicle.
  • Operated hand and power tools with complete safety to avoid damaging spaces or hurting individuals.
  • Cut wood by hand and with shop or site machinery to achieve desired dimensions.
  • Built custom cabinetry based on residential and commercial customer needs.
  • Used basic mathematics to calculate distances, surface areas and materials required for jobs.
  • Loaded and carried materials to facilitate transport at construction sites.
  • Followed industry regulations and local building codes.
  • Prepared and applied construction materials to build structures or fill gaps.

Automotive Dismantler

I&M Autoparts
03.2016 - 09.2018
  • Increased accuracy in part identification by staying current on new automotive technologies and industry trends.
  • Ensured thorough inspections of incoming vehicles to identify any hazardous materials before beginning the dismantling process, enhancing safety measures within the facility.
  • Expedited customer orders by accurately identifying needed automotive components and preparing them for shipment or pickup.
  • Improved efficiency with meticulous documentation of all dismantled parts, ensuring accurate records for client inquiries.
  • Enhanced customer satisfaction with prompt communication regarding the availability of requested auto parts, leading to repeat business.
  • Enhanced inventory management by implementing an organized system for tracking and cataloging dismantled automotive parts.
  • Upheld quality standards during part removal processes, minimizing damage risks and preserving component integrity.
  • Streamlined operations through effective time management while disassembling vehicles, increasing overall productivity levels.
  • Optimized storage space by arranging dismantled parts according to size and category, allowing for easy accessibility when fulfilling orders.
  • Maximized workspace safety by maintaining a clean and hazard-free environment, resulting in fewer workplace accidents.
  • Assisted clients in locating specific auto parts efficiently by utilizing comprehensive knowledge of various vehicle makes and models.
  • Retained accurate records of purchases, titles and sales.

Electrical Trade Assistant

AGL Energy
06.2015 - 03.2016
  • Minimized potential hazards during installations through careful identification of potential risks and implementation of appropriate safety measures.
  • Promoted a safe working environment by adhering to established safety protocols during all aspects of project completion.
  • Assisted with troubleshooting electrical issues efficiently to minimize downtime on job sites.
  • Increased productivity by preparing work areas for efficient installation of wiring, fixtures, and devices.
  • Terminated wiring and connected circuits with correct techniques.
  • Repaired systems, replaced malfunctioning parts, and supported electrical installations.
  • Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
  • Handled installation of electrical components by splicing, joining, and connecting wire.
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
  • Tested wires and connections using multimeters and other testing devices.
  • Mounted and installed cables, outlets, switches and other electrical components.
  • Used hand and power tools to cut, bend and shape wires.
  • Dismantled and reassembled electrical components as needed.
  • Connected electrical components and equipment.
  • Assisted electrician in basic tasks such as handling tools and completing maintenance work orders.

Restaurant Worker

Pizzaland
09.2013 - 06.2015
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
  • Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
  • Developed strong rapport with regular customers, contributing to increased repeat business.
  • Discussed menu items with customers and suggested promotional items to increase sales.
  • Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Prepared and cooked meals according to recipes and customer specifications.

Education

Advanced Diploma - Engineering Mechanics

Tafe
Granville, NSW

Skills

  • Time Management
  • Attention to Detail
  • Customer Service
  • Team Collaboration
  • Packaging and Labeling
  • Maintaining Workplace Safety
  • Problem-Solving
  • Picking and processing
  • Loading and unloading
  • Shipping and packaging
  • Heavy Lifting
  • Forklift Operation
  • Storage Organization
  • Decision-Making
  • Documentation And Reporting
  • Pallet Jack Handling
  • Order Fulfillment
  • Inventory Control
  • Recordkeeping
  • Order Verification
  • Policy Adherence
  • Quality Assurance
  • Loss Prevention
  • Clear Communication
  • Materials Inspection
  • Order Checking
  • Critical Thinking
  • Customer Relations
  • Microsoft Office
  • Basic Mathematics
  • Invoice Preparation

Timeline

Warehouse Assistant

EzyMart
01.2023 - 05.2024

Truck OffSider

Manildra Group
04.2022 - 01.2023

Warehouse Assistant

Ashry Trades
01.2021 - 04.2022

Flooring Installer

World Of Floors
02.2020 - 01.2021

Joinery Installer

Stegbar
09.2018 - 02.2020

Automotive Dismantler

I&M Autoparts
03.2016 - 09.2018

Electrical Trade Assistant

AGL Energy
06.2015 - 03.2016

Restaurant Worker

Pizzaland
09.2013 - 06.2015

Advanced Diploma - Engineering Mechanics

Tafe

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Abdelrahman Ashour