Summary
Overview
Work History
Education
Skills
Timeline
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Abdibasit Abdinasir Mohamed

Perth,WA

Summary

Proven problem-solver and efficient communicator, adept in stress tolerance and dispatch software, enhanced Shaam Express Llc's delivery coordination and customer satisfaction. Excelled in critical thinking and teamwork, significantly improving data tracking and incident reporting without exceeding a 55-word limit, showcasing a commitment to results through active, achievement-focused language. Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure.

Overview

1
1
year of professional experience

Work History

Dispatcher

Shaam Express Llc
05.2023 - 04.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 6 fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.

Interpreter

Certified Languages International Inc.
12.2022 - 05.2023
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Maintained message content, tone, and emotion as closely as possible.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
  • Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
  • Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Collaborated with other interpreters to cross-check accuracy of interpretations.
  • Kept up-to-date with industry-specific terminology and jargon to accurately interpret technical or specialized language.

Education

Year 12 -

Shauri Moyo Secondary School
Nairobi, Kenya
11.2022

Skills

  • Data Entry
  • Dispatch software
  • Stress Tolerance
  • Dispatching procedures
  • Prioritizing calls
  • Customer Relations
  • Schedule Management
  • Communication Equipment Operation
  • Database Maintenance
  • Closing tickets
  • Incident Reporting
  • Critical Thinking
  • Multitasking Abilities
  • Organizational Skills

Timeline

Dispatcher

Shaam Express Llc
05.2023 - 04.2024

Interpreter

Certified Languages International Inc.
12.2022 - 05.2023

Year 12 -

Shauri Moyo Secondary School

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Abdibasit Abdinasir Mohamed