ABDILLAHI ABDI
Fitzroy North,Australia
Summary
Dynamic team player with experience at KFC, excelling in customer engagement and supply restocking. Proven ability to lead and train new staff while maintaining high standards of workplace safety. Recognized for effectively managing complex orders and ensuring seamless collaboration during peak hours, enhancing overall service efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
KFC
Carlton, VIC
02.2024 - 08.2025
- Restocked supplies to keep teams productive.
- Stocked shelves and ensured inventory levels were adequate.
- Handled large and complex orders to help with business operations and needs.
- Took customer orders efficiently and accurately.
- Prepared and cooked food to meet standards.
- Assisted newly hired team members by explaining safety requirements and company procedures and protocols.
- Maintained cleanliness and hygiene in the store.
- Ensured fast service during busy periods and peak hours.
- Handled and diffused agitated and abusive customers professionally.
- Addressed customer needs by responding to specific requests.
- Communicated effectively with team members to resolve conflicts.
- Prepared food items according to company standards and recipe guidelines.
- Maintained cleanliness and organization in kitchen and dining areas.
- Operated kitchen equipment safely and efficiently during meal preparation.
Events Volunteer
darusalam Heidelberg Mosque
Heidelberg
08.2019 - 12.2024
- Unloading equipment and setting up venue for events.
- Working as ushers and directing customers to seats.
- Working under the instructions of an Event Manager.
Education
Prep - Year 11 -
East Preston Islamic College
Preston12.2024
Year 11 to 12 - Victorian Certificate of Education
Wurun Senior Campus
Fitzroy North10.2024
Skills
- Respectful
- Communication
- Leadership
- Quick learner
- Continuous improvement
- Workplace safety
- Supply restocking
- Customer engagement
- Seamless collaboration
- Time management
- POS systems
Volunteer Experience
Events Volunteer, darusalam Heidelberg Mosque, 08/01/19, 12/01/24, Unloading equipment and setting up venue for events., Working as ushers and directing customers to seats., Working under the instructions of an Event Manager.
References
- Salim Mohamed, Student Engagement Officer, East Preston Islamic College, 0432 460 322
- Billy Popplestone, Restaurant General Manager, KFC, 0411034036
Languages
- Somali, Upper Intermediate (B2)
- English, Proficient (C2)
- Arabic, Beginner (A1)
Middle Initial
A
Languages
English
Native/ Bilingual
Certification
White Card
Timeline
Team Member
KFC
02.2024 - 08.2025
Events Volunteer
darusalam Heidelberg Mosque
08.2019 - 12.2024
Prep - Year 11 -
East Preston Islamic College
Year 11 to 12 - Victorian Certificate of Education
Wurun Senior Campus