Abdirahim Billeh
Melbourne,VIC
Summary
Dynamic Front of House Employee at Heela ns African Cuisine, adept at enhancing customer experiences through exceptional service and effective reservation management. Skilled in menu knowledge and problem-solving, I consistently optimized seating arrangements, ensuring efficient operations and high customer satisfaction. My strong communication skills fostered positive relationships with patrons and kitchen staff alike.
Customer-focused Front of House Team Member with several years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales.
Overview
2
2
years of professional experience
2023
2023
years of post-secondary education
Work History
Front of House Employee
Heela ns African Cuisine
Brunswick , VIC
12.2022 - 02.2025
- Taking orders and
- Help customers with issues
- Greeted and seated customers at Heela ns African Cuisine.
- Managed reservations and organized seating arrangements efficiently.
- Provided menu information and answered customer inquiries promptly.
- Collaborated with kitchen staff to ensure timely food delivery.
Education
Coburg High School
North Melbourne , VICSkills
- Customer Service
- Punctual
- Customer service
- Reservation handling
- Menu knowledge
- Kitchen collaboration
- Customer relationship management
- Seating optimization
- Communication skills
- Problem solving
References
References available upon request.
Timeline
Front of House Employee
Heela ns African Cuisine
12.2022 - 02.2025
Coburg High School