Abdisalam Hashi
18 Lenox Walk Point Cook,VIC
Summary
Experienced and compassionate Specialised Support Coordinator with a 5-year track record in delivering therapeutic support services for individuals with disabilities under the NDIS framework. Proficient in planning, developing, and implementing comprehensive individual program plans tailored to meet diverse needs. Reliable and organised office manager adept at providing administrative support. Demonstrates exceptional communication and interpersonal skills to effectively liaise with stakeholders. Proven ability to manage competing priorities, meet deadlines, and creatively solve problems. Strong analytical and critical thinking capabilities enhance service delivery and client outcomes
Overview
6
6
years of professional experience
Work History
Lead Support Coordinator
Wellness Care PTY Ltd
06.2022 - 02.2024
- Connected Participants with NDIS support providers, community representatives, and other services needed
- Helped Participants Build confidence and skills to use and coordinate their supports.
- Helped Participants Understand and keep track of their NDIS plan budget.
- In partnership with participants and their families, developed individualised plans that accurately record their priorities and needs.
- Assisted people with disability and their carers to document their circumstances and personal objectives.
- Helped Participants Understand and use their NDIS plan to pursue their goals.
- Prepared plans and reviews that are sensitive to cultures, values, and beliefs of people from diverse backgrounds and utilise interpreter services when necessary.
- Provided advice, information, and support for people with disability to exercise choice and control over services they use. Ensure that capabilities of each person are utilised to maximum extent possible in determining and implementing their plans.
- Ensured that approved plans are implemented.
- Kept accurate records for client files and handled related paperwork.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Assisted participants in accessing housing, and other community resources.
- Developed partnerships with community organizations to expand services and referrals.
- Managed caseload to satisfy multiple patients with diverse needs.
Disability Support Worker
Supportive & Holistic Care PTY Ltd
02.2020 - 04.2022
- Kept detailed daily logs with care actions, participants behaviors, and incidents.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Prepared nutritious meals to meet individual dietary needs of participants.
- Checked medication schedules and participants needs to enforce medication administration standards team-wide.
- Monitored client vital signs, administered medications, and tracked behaviour to keep healthcare supervisor well-informed.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Kept accurate records for client files and handled related paperwork.
- Assisted in daily living activities by dressing, grooming, bathing, and toileting patients.
- Adhered to company requirements for patient interactions and care standards.
- Drove participants safely to social activities and appointments.
Picker & Packer
Drake International
06.2018 - 12.2019
- Safely and securely loaded items to prevent damage during transport.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Recorded daily activities for inventory control.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Checked product levels and recommended new purchases.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Picked and packed order items.
- Prepared and checked outbound shipments for accuracy.
Education
Diploma - Family And Community Services
MRT College
Melbourne, Australia07.2023
Graduate Certificate - Public Health
La Trobe University
Melbourne, Australia12.2020
M.D. - Medicine
Volgograd State Medical University
Volgograd Russia06.2014
Skills
- Community Engagement
- Attention to detail
- Stakeholder Relationship Management
- Service Provision
- Needs Assessment and Planning
- Team Collaboration
- Cultural Competency
- Time Management
- Problem-Solving
- Communication Skills
- Prescribing medication correctly
- Assessing symptoms
- Diagnosing conditions
Languages
English
Native or Bilingual
Arabic
Elementary
Somali
Native or Bilingual
Swahili
Native or Bilingual
Russian
Professional Working
Timeline
Lead Support Coordinator
Wellness Care PTY Ltd
06.2022 - 02.2024
Disability Support Worker
Supportive & Holistic Care PTY Ltd
02.2020 - 04.2022
Picker & Packer
Drake International
06.2018 - 12.2019
Diploma - Family And Community Services
MRT College
Graduate Certificate - Public Health
La Trobe University
M.D. - Medicine
Volgograd State Medical University
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