Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
National Operations Support Officer
Serco
Canberra, ACT
10.2023 - Current
Supervised subordinate staff in carrying out daily duties and activities.
Provided guidance to team members on how to effectively complete tasks within established timelines.
Processed certain tasks/tickets within the given timeframe
Achieved high accuracy with my tasks.
Responded and aided calls from detention centres.
Helped train new staff on how to process tasks.
Supervised shifts when managers were not available.
Achieved high productivity levels.
Food Service Worker
Hungry Jacks
Canberra, ACT
03.2022 - 08.2023
Assisted in the preparation of food items according to recipes and instructions.
Cleaned kitchen areas, equipment and utensils.
Stocked supplies such as food, dishes, utensils, and cleaning materials.
Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
Handled money
Mainitned high productivty and compsure during rush hour
Car Salesperson
Ford
ACT, Canberra
11.2022 - 05.2023
Greeted customers and provided product information.
Assisted customers in making informed decisions about the cars they were interested in purchasing.
Conducted test drives for prospective buyers.
Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
Maintained customer satisfaction by providing prompt, reliable service.
Developed relationships with potential buyers through phone calls and emails.
Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
Explained differences between models to clients, comparing and discussing capabilities and features.