ABDUL ARBAZ KHAN
Sydney,NSW
Summary
Customer-focused retail professional with 2.5+ years of fuel and convenience retail experience at Ampol, supported by previous supervisory experience. Skilled in store operations, customer service, staff support, inventory management, POS and cash handling, problem-solving, and maintaining safety and operational standards. Seeking to progress into an Ampol Store Manager role by supporting team development, efficient store operations and a consistently positive customer experience.
Overview
4
4
years of professional experience
Work History
Team Member
Ampol
Manly, NSW
03.2023 - Current
- Support daily fuel and convenience retail operations in a fast-paced customer-facing environment while maintaining high service standards.
- Handle POS and cash transactions accurately and follow store procedures, operational requirements and service standards.
- Manage stock replenishment and inventory availability, supporting organised store presentation and a positive customer experience.
- Work closely with team members to maintain operational standards, safety requirements and smooth day-to-day store activities.
- Use sound judgement and problem-solving skills to respond to customer needs and prioritise operational requirements.
- Support colleagues and contribute to a positive team environment while maintaining consistent customer service.
Team Member
Metro Petroleum
Redfern, NSW
08.2022 - 12.2023
- Supported fuel and convenience retail operations while delivering customer service in a busy store environment.
- Processed POS and cash transactions accurately while adhering to store procedures and service standards.
- Maintained stock availability and supported general store operations to meet customer needs.
Supervisor
D Mart
- Oversaw daily store operations, staff activities and customer service standards.
- Supported staff supervision and coordinated day-to-day priorities to maintain smooth store operations.
- Responded to operational issues and customer requirements while maintaining service standards.
- Previous role
Education
Master of Information Technology -
Sydney International School of Technology and Commerce (SISTC)
AustraliaBachelor of Commerce - Computers
Jagruti Degree & PG College, Osmania University
HyderabadSkills
- Retail Store Operations
- Team Leadership & Staff Supervision
- Customer Service & Complaint Resolution
- Stock & Inventory Management
- POS Systems & Cash Handling
- Safety & Operational Compliance
- Staff Support & Team Coordination
- Problem Solving & Decision-Making
- Store Presentation & Product Availability
ADDITIONAL INFORMATION
Languages: English, Hindi, Telugu, Urdu
Timeline
Team Member
Ampol
03.2023 - Current
Team Member
Metro Petroleum
08.2022 - 12.2023
Supervisor
D Mart
Master of Information Technology -
Sydney International School of Technology and Commerce (SISTC)
Bachelor of Commerce - Computers
Jagruti Degree & PG College, Osmania University