Abdul Awan
Perth,WA
Summary
IT Professional with over 15 years of experience in ICT, specializing expertise in troubleshooting, managing and optimizing Cloud technologies, Linux Servers, and networking infrastructure. Proficient in virtualization technologies including Microsoft Azure , AWS and backup and recovery solutions
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr Technical Support Engineer
Ping Identity
Remote, WA
01.2022 - Current
- As a Support Engineer at Ping Identity, I deliver high-level technical support for premium customers, addressing and resolving complex issues related to PingFederate, PingDirectory, P1AS, and various integration kits. I ensure the seamless functionality of identity management solutions and exceed customer expectations.
IT System Administrator
Zipform Digital
Perth, WA
08.2021 - 01.2022
- As the Lead System Administrator at Zipform Digital, I manage Cloud & in-house IT infrastructure. This includes overseeing two data centers that replicate an ESXi environment to ensure robust and reliable operations.
IT System Administrator Lead (WA)
Alinta Energy
Perth, WA
06.2021 - 08.2021
- Recruited by Alinta Energy as an Lead IT System Administrator for the Perth region to manage and execute upgrades and updates to IT infrastructure and technology. Responsibilities included overseeing enhancements to the in-house data centre and coordinating improvements across remote-regions.
Lead System Engineer
Cancer Council WA
Perth, WA
06.2018 - 06.2021
- Lead System engineer at Cancer Council WA to lead the upgrade and modernization of IT infrastructure and technology. Responsible for overseeing IT improvements across 8 branches in Western Australia, including managing enhancements to the primary in-house datacenter and the disaster recovery datacenter.
ICT Support All Rounder
Automotive Holdings Group
Perth, WA
01.2012 - 01.2018
- Hired at Automotive Holding Group to Support 5000 Users Across Australia
- We have 50 Branches in Each State with in-house Datacenter Equipped with Latest Technology and Two Major Datacenter in WA.
Education
Associate of Applied Science - Pingfederate Certified Administrator
Pingidentity
Perth, WA01-2023
Information Technology Project Management
AIM WA
Perth, WA01-2020
Diploma in Computer Science (Microsoft, Linux, Networking,) -
01.2013
Certificate IV IT Networking & System Administration -
01.2012
Certificate III Electronics & Computing -
01.2011
Certificate II Electrical Apprentice -
01.2010
Skills
Technical Skills:
Server & Virtualization:
Microsoft Servers - Active Directory / DNS / NAP / Radius
Linux Servers Administration & Deployment
Docker Kubernetes Container Deployment
Virtualization:
ESXi - VMware
Proxmox
Cloud Computing:
Micsoroft 365 Tenetency Administrator
Azure Cloud Services
Amazone Cloud Serives
Microsoft Office 365 Administration
Backup & Recovery:
Veeam
Commvault
Cloud Backup Solutions (AWS)
NAS
Networking & Hardware:
Networking (HP, Cisco)
PFsence opensource Router/Firewall
Datacenter Maintenance
Administration & Configuration:
Microsoft Exchange Administration
Web Servers (IIS)
Linux
Server Installation, Configuration, Upgrading
Scripting:
PowerShell
Bash
YAML
Security:
Cloud Security Solutions - Firewall waf Management
ISO Standerd Reporting & Patching
Identiy & Access Management (PingIdentity)
Firwall management Fortigate & Checkpoint
IAM Applications:
Pingfederate - IAM
PingDirectory
PingProxy
PingDataSync
Training & Assistance:
Assisting / Training Customers & Staff
Websites
Certification
- Microsoft Servers Administration (MCSA), 2010-01-01
- Linux Server Administration, 2015-01-01
- Linux Virtual Environment (Proxmox), 2015-01-01
- Web & Security (Web servers Auditing, Exploiting Server security, OWASP), 2014-01-01
Volunteer Experience
- East Perth Footy Ball Club, WA, Office365 IT Lead, 2016-01-01, 2016-12-31, Backup Old Server – Including Exchange server Backup., Implementation office365 with East Perth Footy Club domain., Created All Users with mailbox (10 Users) and give logins to users., Installed Office 365 Apps on each Users pc., Uploaded All Shared Files to SharePoint and Given access to Users. (Sync via one Drive), Removed old Server and Finalised Email Backups via .pst Backup.
- ZapBUDDY CHAT Application, Infrastructure Lead – Microsoft & Linux, Plan & Create a new Design for Chat Application Network and System Infrastructure., Setup High Availability Virtual Environment for Windows App Servers based on Proxmox. (clustered), Installed windows server 2012 R2 on VM’s and Made them live on Public IP., Installed windows server Features (IIS ASP.NET) & App Installation., Tested Application through Mobile – 1
References
Referee To be given on Interview
Timeline
Sr Technical Support Engineer
Ping Identity
01.2022 - Current
IT System Administrator
Zipform Digital
08.2021 - 01.2022
IT System Administrator Lead (WA)
Alinta Energy
06.2021 - 08.2021
Lead System Engineer
Cancer Council WA
06.2018 - 06.2021
ICT Support All Rounder
Automotive Holdings Group
01.2012 - 01.2018
Associate of Applied Science - Pingfederate Certified Administrator
Pingidentity
Information Technology Project Management
AIM WA
Diploma in Computer Science (Microsoft, Linux, Networking,) -
Certificate IV IT Networking & System Administration -
Certificate III Electronics & Computing -
Certificate II Electrical Apprentice -
Similar Profiles
PRADEEP KUMAR PAMBAPRADEEP KUMAR PAMBA
Sr SDET at Ping IdentitySr SDET at Ping Identity
tyler hunntyler hunn
Sales Development Representative at Ping IdentitySales Development Representative at Ping Identity
Jason EvansJason Evans
Software Engineer at Ping IdentitySoftware Engineer at Ping Identity
Vince HendricksonVince Hendrickson
Strategic Account Executive at Ping IdentityStrategic Account Executive at Ping Identity
LUKE ARRAN BARRASSLUKE ARRAN BARRASS
Electrical Trade Assistant at Mineral ResourcesElectrical Trade Assistant at Mineral Resources