Abdul Ghani

At Amazon, I excelled in customer service, adeptly managing high-volume calls and enhancing satisfaction through empathetic complaint resolution. My expertise in CRM software and exceptional patience under pressure significantly improved service quality. Demonstrating professionalism and multitasking, I played a key role in team collaborations to boost response times. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.