ABDUL RAHMAN
Melbourne,Victoria
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Welding Apprentice
Liquip Victoria
10.2021 - Current
- Gained practical experience in various metal types including aluminum, stainless steel, carbon steel, and more to diversify skill set as a Welding Apprentice.
- Fabricated structural forms, pressure vessels, and boiler components.
- Detected faulty operation of equipment and defective materials and promptly resolved issues.
- Increased productivity by maintaining proper equipment functionality through regular inspections and routine maintenance tasks.
- Examined structure and texture of parts to detect imperfections.
- Contributed to efficient project completion by assisting in the setup, maintenance, and clean-up of workstations.
Customer Service Cashier
APCO
09.2021 - 05.2022
- Located merchandise on racks or shelves and delivered to customers.
- Cleaned and organized sales floor in accordance with company merchandising standards.
- Replenished sales floor shelves and assisted customers with alternatives for out-of-stock items.
- Skilled at working independently and collaboratively in a team environment.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Delivered services to customer locations within specific timeframes.
Customer Service Representative
Coles Supermarket
05.2021 - 08.2021
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
- Inspected load security and checked for damages.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Promptly responded to inquiries and requests from prospective customers.
Customer Service Representative
Kentucky Fried Chicken (KFC)
04.2016 - 08.2021
- Maintained and repaired specialized equipment and machinery located in cafeterias, laundries, hospitals, stores, offices, and factories.
- Installed equipment to improve energy and operational efficiency of residential and commercial buildings.
Education
Certificate 3 In Engineering In Fabrication (Boilermaker/Welding -
Casuarina Senior College
01.2020
Skills
- Communication skills
- People Skills
- Problem solving abilities
- Multitasking skills
- Computer proficiency
- Leadership skills
- Mathematical Calculations
- Structural welding
Certification
- Forklifts
- Working in confined space
- Gas test Atmosphere
- Working on heights
Languages
Urdu
References
Claire Cho - Happytel, Acting Regional Manager, Clairec@happytel.com
Timeline
Welding Apprentice
Liquip Victoria
10.2021 - Current
Customer Service Cashier
APCO
09.2021 - 05.2022
Customer Service Representative
Coles Supermarket
05.2021 - 08.2021
Customer Service Representative
Kentucky Fried Chicken (KFC)
04.2016 - 08.2021
Certificate 3 In Engineering In Fabrication (Boilermaker/Welding -
Casuarina Senior College
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