Abdul Shahid
Sydney,NSW
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
9
9
years of professional experience
Work History
All Rounder - Cashier, Customer Service, Server
Crispy Fried Chicken
05.2023 - 11.2023
- Greeted daily customers entering the store and responded promptly to customer needs.
- Managed approximately over 40 incoming calls and emails per day from customers.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Directed trash removal and sanitation procedures to keep aisles and register areas organized.
- Kept check-out areas clean, organized, and well-stocked to maintain an attractive store.
- Kept records of purchases; maintained an orderly appearance of the checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
Bank Clerk
Bank Of Baroda
03.2015 - 01.2023
- Maintained accurate records of customer transactions in line with bank procedures.
- Answered more than 50 telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
- Advised customers on various products offered by the bank such as savings plans or investments.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Performed daily balancing of cash drawers and ATM machines.
Education
Year 12 Completed - Business Studies
Lautoka High School
Fiji11.2004
Skills
- Customer Service Excellence
- Time Management Skills
- ID Verification
- Excellent Written and Verbal Communication
- Customer Assistance
- Product Restocking
- POS Systems
- Product Recommendations
- Payment Processing
- Cash Register Operation
- Cash Handling
- Conflict Resolution
- Cleaning and Sanitizing
- Sales Expertise
Languages
English
Full Professional
Additional Information
Reference:
Mr. Abdul Mofid
Manager
Crispy Fried Chicken
Phone: 0455523555
Mr. Elvinesh Chandra
Policy Data Analyst
NSW Department of Education
Phone: 0406409366
Timeline
All Rounder - Cashier, Customer Service, Server
Crispy Fried Chicken
05.2023 - 11.2023
Bank Clerk
Bank Of Baroda
03.2015 - 01.2023
Year 12 Completed - Business Studies
Lautoka High School
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