Abdul Wahab
Campbelltown,NSW
Summary
Driven by results, I leveraged account management and complaint resolution skills at Heartland Motors Sales And Service to enhance customer loyalty and satisfaction. My proactive approach in fast-paced environments, coupled with expertise in [System], significantly improved operational efficiency. Demonstrated ability to exceed targets through meticulous records oversight and a strong commitment to team collaboration.
Overview
16
16
years of professional experience
Work History
Service Advisor
Heartland Motors Sales And Service
Chullora, NSW
09.2023 - 09.2024
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Delivery Driver/ Warehouse
Quality Food Supplies
Minto, NSW
09.2022 - 09.2023
- Supported the development of new products by working closely with suppliers to ensure timely delivery of prototypes and production samples, facilitating a smooth transition into full-scale manufacturing.
- Trained new employees on company-specific supplier quality requirements and procedures, supporting their successful integration into the team''s operations.
- Enhanced supplier performance by conducting thorough audits and implementing corrective action plans.
- Optimized inventory management by working closely with suppliers to establish optimal order quantities and lead times, minimizing stockouts or excess inventory levels.
Warehouse Administrator
Bromic Heating
Ingleburn, NSW
05.2012 - 09.2021
- Assisted with troubleshooting and repair efforts, minimizing disruptions to the production schedule.
- Operated specialized tools, instruments, and equipment for tests and maintenance.
- Adhered to strict safety guidelines while operating heavy machinery, contributing to a safer work environment for all team members.
- Monitored inventory levels, ensuring adequate supply of raw materials for continuous plant operation.
Fast Food Team Leader
Hungry Jacks
Granville, NSW
09.2008 - 09.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
School Certificate -
Lurnea High School
Lurnea, NSW10.2007
Skills
Account management
Complaint resolution
Records oversight
Knowledgeable in [System]
Great customer service and customer fouce
Tam player
Organised
Timeline
Service Advisor
Heartland Motors Sales And Service
09.2023 - 09.2024
Delivery Driver/ Warehouse
Quality Food Supplies
09.2022 - 09.2023
Warehouse Administrator
Bromic Heating
05.2012 - 09.2021
Fast Food Team Leader
Hungry Jacks
09.2008 - 09.2011
School Certificate -
Lurnea High School