Abdul Waseh
Sydney
Summary
Developed skills in fast-paced business environment, including data analysis, stakeholder communication, and strategic planning. Seeking to transition into new role where these skills can be applied and further developed. Committed to leveraging analytical expertise and problem-solving abilities to contribute to organizational success.
Personable and analytical individual with talent for breaking down complex problems and providing actionable insights. Possesses foundational understanding of business operations and data analysis, with proficiency in Excel and SQL. Poised to drive process improvements and support strategic decision-making through data-driven analysis.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business analyst
Mind Relic Consulting
01.2024 - 11.2024
- Assist in collecting and documenting business requirements from stakeholders.
- Attend meetings to understand business needs and pain points.
- Analyze data using tools like Excel, SQL, or BI platforms (e.g., Power BI, Tableau).
- Create and maintain clear documentation such as Business Requirement Documents (BRDs), process flows, or user stories.
Chief Group
Priority Protection Security
01.2023 - 12.2023
Team Member
Woolworths
01.2021 - 01.2022
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Achieved 90% customer satisfaction score over 6 months, 99% order accuracy, and 95% customer service response.
Education
Bachelor of Business Information Systems - Business Communication
Australian Institute of Higher Education
Sydney, NSW01.2022
Skills
- Soft Skills: Teamwork, Positive Attitude, Teamwork, Self Motivation, Quick Learner
- Proficient in Microsoft Office Suite
- Collaborative teamwork
- Requirements analysis
- Data interpretation
Certification
- Business Analysis Foundations linked in learning 2023
- IT Help Desk for Beginners (2018) linked in learning 2023 Related to my degree
- Lucidchart for Business Analysis linked in learning 2023
- Business Analysis Foundations: Strategy Analysis linked in learning 2023
- Creating Flowcharts for Beginners linked in learning 2023
Languages
English
Hindi
Timeline
Business analyst
Mind Relic Consulting
01.2024 - 11.2024
Chief Group
Priority Protection Security
01.2023 - 12.2023
Team Member
Woolworths
01.2021 - 01.2022
Bachelor of Business Information Systems - Business Communication
Australian Institute of Higher Education
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