Dynamic Customer Support Executive with a proven track record at IBEX Global, experienced in complaint resolution and customers satisfaction with strong communication skills and empathy,
I was supporting on call service to support customers.
I was helping customers with their issues which includes identity data encryption.
I involved in Dynamic medical clinical research which involves patients medical history records.
I was assign tasks to let the patients know about different kind of vaccines trials.
Informs clients by explaining procedure, answering question, providing information.
Accomplishes sales and organization mission by completing related results as needed.
Use company script guidelines appropriately and follow detailed briefs to conduct campaign calls.
Record details of opportunities and lead notes.
Understand and mange personal performance on a daily basis.
Answering telephones calls, interviewing clients, verifying information.
I engaged with parents recording students performance.
I was involved to provide feedbacks in tests, projects and quizzes.
I motored students one on one and groups to offer them support to overcome challenges.
I guided students through the process of setting personal goals.
I utilized technology and online software programs to boost the tutoring experience.