Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
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Abdulkadir Topcu

Kogarah,NEW SOUTH WALES

Summary

I am a dedicated and adaptable professional with experience in customer service, logistics, and hospitality. Currently studying business at Greystone College in Sydney, I am expanding my expertise while gaining international experience.

My role at Australia Post has strengthened my skills in efficiency and teamwork, while my hospitality background has enhanced my ability to deliver excellent customer experiences. I thrive in fast-paced environments and am eager to contribute my skills to a dynamic team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Parcel Post Officer

Australia Post
03.2025 - Current

Parcel Sorting & Handling: Accurately sort, scan, and process parcels for delivery while ensuring proper handling procedures.
Mail & Freight Management: Load and unload parcels efficiently, ensuring timely processing and distribution.
Inventory & Stock Control: Maintain accurate records of parcel movements and report any discrepancies or damaged items.
Use of Equipment: Operate scanning devices, label printers, and other postal equipment as required.
Teamwork & Efficiency: Work collaboratively with team members to meet processing deadlines and maintain service quality.

CUSTOMER SERVICE REPSESENTIVE

MASCOT KEBAB
08.2024 - 12.2024

Cash Handling & Transactions: Operate the cash register efficiently, process payments accurately, and manage cash flow securely.
Order Management: Take and process orders correctly while coordinating with the kitchen and service team.
Kitchen Assistance: Support meal preparation during slower periods, maintaining high food quality and efficiency in kitchen operations.
Cleanliness & Organization: Ensure a clean and organized workspace, adhering to health and safety regulations.
Team Collaboration: Work effectively with colleagues to deliver seamless service and maintain a positive work environment.
Problem-Solving: Address customer concerns professionally and efficiently to ensure satisfaction.

PROCESS ENGINEER

WORLD MEDICINE PHARMACEUTICAL INDUSTRY AND TRADE INC.
02.2022 - 11.2023


  • Organizing training programs for production personnel on new processes, equipment and procedure changes
  • Develop and implement training materials to improve the skills and capabilities of the production team
  • Leading process operations-related projects, including equipment upgrades and new product introductions
  • To ensure that projects are completed on time and within budget by focusing on seamless integration into production
  • Evaluate and optimize production processes to ensure efficiency, safety and compliance with quality standards
  • Managing projects with research and development (R&D) teams to move new products from the development phase to the production phase
  • Oversee coordination between R&D and production to ensure successful scale-up and commercialization of new products


PRODUCTION SPECIALIST

TEKNOVET PHARMACEUTICAL INDUSTRY AND TRADE INC.
09.2021 - 01.2022


  • Training production personnel on new processes, equipment and changes in procedures
  • Evaluating and optimizing production processes to ensure efficiency and compliance with quality standards
  • Using data-driven insights to make informed decisions about process optimization
  • Creation of projects related to process operations, equipment upgrades and new product introductions
  • Ensuring timely and budget integration of projects
  • Managing projects related to research and development teams to move new products from the development phase to the production phase.

Education

No Degree - Business

Greystone College
Sydney, NSW
02-2026

ENGLISH EDUCATION -

International Language School
10-2024

Bachelor of Science - Chemical Engineering

Inonu University
01.2021

High School Diploma -

Gazi Vocational And Technical Anatolian High School
06.2013

Skills

  • Team-work oriented
  • Organizational and planning skills
  • Creativity
  • Decision-making
  • Reliability
  • Good listener and communicator
  • Responsibility
  • Conflict resolution
  • Analytical skills
  • Planning
  • Research and analytical skills
  • Empathic listener

Personal Information

  • Date of Birth: 11/03/95
  • Gender: Male
  • Nationality: Turkish

Certification

-White Card

-Australian Full Driver Licance

Timeline

Parcel Post Officer

Australia Post
03.2025 - Current

CUSTOMER SERVICE REPSESENTIVE

MASCOT KEBAB
08.2024 - 12.2024

PROCESS ENGINEER

WORLD MEDICINE PHARMACEUTICAL INDUSTRY AND TRADE INC.
02.2022 - 11.2023

PRODUCTION SPECIALIST

TEKNOVET PHARMACEUTICAL INDUSTRY AND TRADE INC.
09.2021 - 01.2022

No Degree - Business

Greystone College

ENGLISH EDUCATION -

International Language School

Bachelor of Science - Chemical Engineering

Inonu University

High School Diploma -

Gazi Vocational And Technical Anatolian High School
Abdulkadir Topcu