ABDULLAH ABID
Joondalup
Summary
Dynamic professional with expertise in customer service and teamwork, honed at 7-Eleven. Proven ability to resolve customer issues efficiently and maintain product knowledge. Skilled in operating cleaning equipment and training staff, enhancing team performance. Recognized for patience and empathy, driving satisfaction and safety. Consistently exceeded cleanliness standards, contributing to a 20% improvement in facility hygiene.
Overview
3
3
years of professional experience
Work History
Cleaner Part Time
City Facilities Management
12.2022 - Current
- Maintained cleanliness and sanitation standards in assigned areas to promote safety and hygiene.
- Operated cleaning equipment efficiently, ensuring thorough surface cleaning across facilities.
- Collaborated with team members to coordinate daily cleaning schedules and tasks effectively.
- Trained new staff on proper cleaning techniques and safety protocols to enhance team performance.
Customer Service Team Member
7-Eleven
01.2024 - 02.2025
- Assisted customers with inquiries and product information to enhance satisfaction.
- Processed customer orders accurately using point-of-sale systems.
- Resolved customer complaints efficiently, ensuring prompt resolution.
- Maintained knowledge of products and services to provide informed support.
Education
Bachelor of Science -
Edith Cowan University
Perth, WASkills
- Customer service representation
- Sales and customer service
- Teamwork and collaboration
- Patience and empathy
- Store maintenance
- Teamwork
Timeline
Customer Service Team Member
7-Eleven
01.2024 - 02.2025
Cleaner Part Time
City Facilities Management
12.2022 - Current
Bachelor of Science -
Edith Cowan University