Abdullah Akhtar
Hadfield ,Vic
Summary
Experienced Administrator with more than 2 years of experience. Analytical problem solver and excellent leadership, organisational and customer relation skills. I am enthusiastic for new opportunities and flexible to change and quick to adapt. Proven to be a great team-member and a efficient learner bringing value to the job and company itself.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrator
Landmark Community Services
08.2023 - 11.2023
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Reduced overhead costs through careful budget management and resource allocation.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Implemented data-driven decision-making processes, leading to more informed business choices.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Collected, validated, and distributed information to employees.
- Entered and maintained departmental records in company database.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
Administrator
Orison Care
01.2021 - 06.2023
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Reduced overhead costs through careful budget management and resource allocation.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
Crew Member
McDonald's
01.2022 - 09.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Bachelor of Arts - Business
La Trobe University
Melbourne, VIC01.2026
High School Diploma -
Strathmore Secondary College
Strathmore, VIC11.2022
Skills
- Technical Documentation
- Supplies Ordering
- Schedule Coordination
- Office Administration
- Employee Supervision
- Customer Service
- New Hire Onboarding
- Information Management
- Continuous Improvement
- Team Building and Leadership
- Deadline Adherence
- Attention to Detail
- Personable and Approachable
- Team Collaboration
- Administrative Support
- Document Control
- Performance Improvement
- Flexible Schedule
Affiliations
- Sports
Languages
Hindi
Full Professional
Urdu
Native or Bilingual
English
Full Professional
Punjabi
Full Professional
Certification
VCE completed 2022
Driving License
NDIS screening check
First Aid
References
References available upon request.
Timeline
Administrator
Landmark Community Services
08.2023 - 11.2023
Crew Member
McDonald's
01.2022 - 09.2022
Administrator
Orison Care
01.2021 - 06.2023
Bachelor of Arts - Business
La Trobe University
High School Diploma -
Strathmore Secondary College
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